Protecting your information
How We Protect Your Information
We help people secure their future and protect the ones they love. As part of this purpose, cyber security is incorporated into our business practices upfront. MassMutual continuously invests in an Enterprise Cyber Security Program consisting of written Information Technology Policies and Standards that are designed to safeguard the security, confidentiality, integrity, and availability of personal information in accordance with applicable laws and regulations. These measures were developed in accordance with leading industry guidelines and best practices. Our Program and our Standards provide a framework for managing risks associated with MassMutual’s information technology resources and mechanisms to identify, assess, and monitor risks to nonpublic personal information.
MassMutual takes cyber security seriously and we’ll continue to make investments that help protect both customer and employee information. This includes providing the right personnel and resources to our dedicated Information Risk Management Program that is aligned with leading industry guidelines.
We value the trust that we've built with new and existing clients. And we believe we must continue to earn that trust every day. That's why we are committed to protecting the information entrusted to us and continuously invest in that commitment.
Privacy Notices and Disclosures
Privacy Rights Requests
Certain states have regulations that allow you to request additional privacy rights such as California. If you reside in one of these states and would like to submit a rights request, please initiate a request here.
Do Not Sell Or Share My Personal Information
Most personal information MassMutual handles is exempt from the CCPA because it is subject to other financial privacy laws instead. In very limited cases when MassMutual may handle personal information subject to the CCPA, California residents can opt out from “selling” or “sharing” and learn more about our opt out by following the link below.
Report an Insurance Fraud Concern
Report a Cybersecurity Issue
MassMutual is committed to protecting our business and customers from cyberattacks. If you believe you have identified a potential MassMutual security issue, please notify us as soon as possible by emailing a report of your findings using the button below.
Our Security Program
We maintain a comprehensive Privacy and Information Security Program to safeguard the security, confidentiality, and integrity of your personal information.
ALERT: Scams To Watch Out For
Read more about the current scams that MassMutual is aware of, review steps to resolve the issue if you've been affected and submit new fraud scams to our team.
Current known scams:
Counterfeit Checks
Recruiter/Job Offer Impersonation
8 Simple Steps to Secure Your Digital Data
HOW YOU CAN PROTECT YOUR DATA
Importance of Creating Strong PasswordsHow to Increase Your Mobile Device Security
Tips to Help Spot a Phishing Scam
Social Networking Safety Guidelines
PRIVACY POLICIES, PRACTICES, AND RIGHTS
Online Privacy PolicyCustomer Privacy Notices
California Consumer Privacy