Initiate a Privacy Request

At MassMutual, we recognize that our relationships with you are based on integrity and trust, so we first need to verify your identity. Please complete this form so that we may begin that process.

* = Required

First name*

Last name*

Date of birth (MM/DD/YYYY) *

Email*

Phone number*

Residential address*

City*

State*

ZIP code*

Relationship to MassMutual*

Consumer and website visitorsIndividuals who interact with us through our websites, social media accounts, online advertisements, and mobile applications, through communications, at in-person events, and through other online and offline methods

Workforce - prospective, current, and former employees Applicants, employees, and former employees

Workforce - financial professionalsOur agents, brokers, and other financial professionals who help sell insurance policies and perform similar functions

Are you an authorized agent?

I'm an authorized agentAuthorized agents should enter their own information in the request form and check this box to initiate a CCPA request on behalf of a California resident. We will contact the agent at the telephone number provided in the form after the form passes identity verification. To contact us directly please call 1-877-777-9154 with any questions.

Type of request*

Request to know categories of data

Request to delete

Request to know specific data

Request to correctFor correction requests, identity verification will be based on information other than the personal information identified for correction.

By submitting the form, I consent to MassMutual and its service providers using my information for the purpose of communicating with me and managing my rights request(s).

What happens next?

Once you submit your information and your identity is verified, you will receive an acknowledgment at the email address you provide.

Our Response Time

While we strive to respond to every request as quickly as possible, our response time will vary based on the request complexity. For example, if you have multiple requests, we may choose to send individual responses as they become available instead of waiting until we can respond to all your requests. We will aim to reply to all requests within 45 days. If more time is required because of the complexity, we will be sure to notify you of the cause.

California residents: Please review our CCPA Notice at Collection and Privacy Disclosures, which describe the categories of personal information collected, the purposes for collection, and your rights under California law.

For more information about state rights visit the Privacy & Security Center.