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Report Suspected Insurance Fraud

MassMutual’s Investigation Unit is a uniquely skilled team of anti-fraud professionals who autonomously protect MassMutual, our customers, and the financial services industry by completing unbiased investigations. We are vigilant, proactive, and public in our commitment to fighting fraud. The Investigations Unit cooperates with law enforcement agencies to prosecute civil and criminal fraud.

Scams to Watch Out For

Recruiter/Job Offer Fraud
Job recruiter fraud is a scam by impostors posing as recruiters or representatives of a company promoting fake job opportunities to job seekers. The scam is conducted through online communication and affects all types of companies, regardless of their size, across the United States.

Counterfeit Checks
Massachusetts Mutual Life Insurance Company (MassMutual) is aware that certain individuals may have received counterfeit checks with MassMutual's name or logo on them.

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What is fraud?
Fraud is the "intentional perversion of truth in order to induce another to part with something of value or to surrender a legal right." (By permission, from Merriam-Webster's Collegiate Dictionary at by Merriam-Webster, Incorporated.)

Who should I contact about IRS Form 1099?
If you received an IRS 1099 form and you do not know why, please first contact the toll free service center number listed at the top right hand corner of the 1099 form. A service representative will review the account with you. If you believe after speaking with customer service that fraud may have occurred, please use the "Submit Report" button on this page to notify MassMutual's Special Investigation Unit.

Report Fraud


1295 State Street - B430
Springfield, MA 01111-0001

MassMutual is a board member of the Coalition Against Insurance Fraud (C.A.I.F.) and a founding member of the New York Alliance Against Insurance Fraud (N.Y.A.A.I.F.).