When an insurance company guarantees your benefit, you want and expect an organization you can count on – one that is strong and can stand behind its obligations over time. Since 1851, MassMutual has been helping its customers and we’re sure you’ll be pleased with the service you’ll continue to receive.
Once registered, through your online account you will be able to review the amount and date of your next payment, update your banking and address information, download a 1099, and more! If you have not already started your annuity benefit, you can view an estimate of the benefit options available to you.
A group annuity contract is a financial product sold by an insurance company such as MassMutual. There are a number of different types of group annuity contracts. This website describes group annuity contracts under which MassMutual provides guaranteed annuity benefits to individuals covered under the contract.
Frequently Asked QuestionsCall us at 1 (800) 775-4331
Monday – Friday 8 a.m. – 8 p.m. ET
If you have questions or concerns that have not been answered in the FAQ or you’re having issues accessing your account, please give us a call.
When you call, please have your Social Security number ready to expedite your inquiry.
First, let us say we are very sorry for your loss. We understand this is a difficult time and we would like to make this process simple for you. If an annuitant has recently passed, please click here to complete the notification process.
Please note, each Group Annuity Contract is different. Please refer to the annuitant's certificate to determine if there is a continued benefit.