Ariba Supplier Information Portal

MassMutual Financial Group is a marketing name for Massachusetts Mutual Life Insurance Company (MassMutual) and its affiliated companies and sales representatives. MassMutual is headquartered in Springfield, Massachusetts and its major affiliates include: Babson Capital Management LLC; Baring Asset Management Limited; Cornerstone Real Estate Advisers LLC; The First Mercantile Trust Company; MassMutual International LLC; MML Investors Services, Inc., member FINRA and SIPC; Oppenheimer Funds, Inc.; and The MassMutual Trust Company, FSB.

Thanks for Doing Business with MassMutual

MassMutual is utilizing the Ariba Spend Management software and the SAP Business Network (SAPBN) to electronically transact business with its suppliers.

MassMutual is promoting the establishment of trading relationships with suppliers through the SAP Business Network. By establishing trading relationships with MassMutual through the SAP Business Network, suppliers can receive and invoice against purchase orders through the network. To learn more click here to view an SAP/MassMutual recorded webinar detailing the initiative, instructions and resources.

Purchase orders, notifications, shipping information and invoices will be submitted electronically. This Notification Letter (PDF) from MassMutual describes the MassMutual Sourcing, Contracts and Supplier Management project and the reasons MassMutual has decided to start this effort.

MassMutual encourages all suppliers to transact with us on the SAP Business Network

The benefits are great!

Improved Supplier/MassMutual Relationship
Improves Invoice Processing Time
The ability to check payment status online
View all Purchase Orders in one single place

What's In?

Automated purchase ordering, order confirmations, advanced shipment notifications, electronic invoicing, and catalogs on the Ariba SAPBN.

What's Out?

Manual purchase ordering, mailing invoices.

Make it easy! Sign up now!

Registered Suppliers:

Suppliers send an email with ANID# and contact person email to: MMSupplierEnablement@massmutual.com
MassMutual Supplier Enablement will send a Trading Relationship Request to the contact email.
Supplier: Accept the trading relationship.

Register for the SAP Business Network:

To receive and invoice against POs with MassMutual through the SAPBN, suppliers can register here.
To request a Trading Relationship, email the following information to MMSupplierEnablement@MassMutual.com
- Contact email
- ANID# (you received during registration)

Learn More with the Supplier SAP Business Network Guide!

The (SAPBN Supplier Guide Add On) includes the following instructional documentation:

SAP Business Network Membership Program

Get the tools, answers, and information you need to understand the SAP Business Network Supplier Membership Program (SMP) packaging and pricing (free options available).

Ariba (Connect) University

View recorded demos about the SAP Business Network and access additional supplier training materials at Ariba University.

Registering as a Supplier?

MassMutual utilizes the Ariba Supplier Lifecycle Performance module to register new suppliers. Find more information and helpful troubleshooting tips in the:

Supplier Lifecycle Performance - Registration Quick Start Guide and FAQ (PDF)
India Supplier Lifecycle Performance - Registration Quick Start Guide and FAQ (PDF)

Questions?

If you have any questions regarding the SAP Business Network Supplier Enablement tasks please fill out the attached questionnaire for assistance.
For MassMutual specific questions: email: supplieraribasupport@massmutual.com.

Need Technical Support?

Have a question? Open a (web form) ticket and receive quick and helpful support (Monday - Friday, 5 AM to 5 PM Pacific Time).

If you are a supplier already registered on the Network:

Go to http://supplier.ariba.com
Log in with your company's username and password
Once logged in, click on the help link and select contact support
Complete the web form and submit

If you do not yet have an active Network account:

Go to http://supplier.ariba.com
Click on the Contact Support link at the bottom of the page
Complete the web form and submit

By Telephone
USA: 800-577-1522
International: 512-652-9117

Technical Requirements

To access the Ariba SN Technical Requirements you must go to the login page at http://supplier.ariba.com and click the "Help" link to access the Technical Specifications in the online help.

Adobe Acrobat Reader
To view many of the documents on this site, you will need Adobe Acrobat Reader from Adobe.com. If you do not have it already, it is available as a free download.

cXML
Review the cXML Specification (PDF) for MassMutual.

EDI
Review the EDI Specifications (PDF) for MassMutual.

MassMutual PO Terms and Conditions
Review the MassMutual PO Terms and Conditions (PDF).

MassMutual Romania PO Terms and Conditions
Review the MassMutual Romania PO Terms and Conditions (PDF).

Content describing MassMutual, its business or products, as well as any MassMutual trademarks or logos, are proprietary to, and owned by MassMutual and may not be reproduced or republished without the express approval of MassMutual.