Our commitment to web accessibility

MassMutual is committed to ensuring that our websites, mobile applications, and other digital content are accessible to all customers.

We are continually making improvements – through regular testing, training, and partnership with web accessibility consultants –to ensure our digital content is in conformance with standards set forth in the Web Content Accessibility Guidelines (WCAG), and with applicable law.

Improving accessibility at MassMutual

Here are some steps we've taken to ensure our website’s digital content is as accessible as possible for everyone:

  • Enabled pinch zoom to improve ability of people with low vision to enlarge text and operate controls on small screen devices.
  • Provided text alternatives for visual information in the Guest Payment section.
  • Improved the heading outline structure to ensure people using screen readers can access AutoPay features.