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Electronic Payment Options

When it comes to paying your MassMutual Life Insurance or Disability Income Insurance premium electronically, the following options allow you to choose the payment type that’s best for you.

Auto-Pay
Have your premium deducted from your checking/savings account through recurring automatic drafts on the date you preset. Life Insurance premiums are deducted monthly and Disability Income Insurance premiums can be deducted monthly or quarterly, depending on the policy type. Click here to set up a new automatic payment account or make changes to an existing one.


Online Banking
If you typically pay bills online via your bank’s website, consider paying your MassMutual premium this way also. Simply access your bank’s website and include your MassMutual policy information the same way you would any of your other payments.


Individual eBill and ePay

Click here to view bills online, receive electronic bill notifications, and make secure one-time or recurring electronic premium and/or loan payments on your MassMutual Life and Disability Income Insurance policies. To access this site, you will be asked to register and create your MassMutual user name and password. You will also need to have your bank routing and account number available to establish your online account. Payments can only be deducted from a United States checking or savings account. Bank account and policy information will be retained for future payments. (This option is not available for group plans.)

Click here to make secure non-recurring electronic premium and/or loan payments on your MassMutual Life and Disability Income Insurance policies. You will be asked for your bank routing and account number, your payment due date and amount billed found on your billing notice. Payments can only be deducted from a United States checking or savings account. Bank account and policy information is not retained and will need to be entered each time you make a payment using this method. (This option is not available for group plans.)



Group eBill and ePay
Group bills aren’t just for businesses. If your household owns three or more MassMutual Life Insurance and/or Disability Income Insurance policies, you can set them up on a group bill, regardless of whether they have different policy owners.* Group bill customers can opt to receive bills electronically and can pay online or by check. If paying online, you can schedule the date of your payment. Please note that the Group eBill and ePay option may not be available in certain situations. Click here for more information about Group eBill and ePay.

* In some instances, policies on Group eBill that have different anniversary months and are not billed monthly may not appear on the same premium notice.



If you have any additional questions about these options, please contact the MassMutual Service Center at 1-800-272-2216. Representatives are available to help you Monday through Friday between 8 a.m. and 8 p.m. (ET).

If annual premiums are paid by installments, there will be an additional charge. To determine the additional charge, visit www.massmutual.com/planningtools/insurance-calculators and click on the link "Modal Charge Disclosure and Annual Percentage Rate Calculator".

Insurance products issued by Massachusetts Mutual Life Insurance Company (MassMutual), 1295 State Street, Springfield, MA 01111-0001 and its subsidiaries C.M. Life Insurance Company and MML Bay State Life Insurance Company, 100 Bright Meadow Boulevard, Enfield, CT 06082.


Principal Underwriters: MML Strategic Distributors, LLC. and MML Investors Services, Members FINRA (www.finra.org) and SiPC (www.sipc.org). MML Strategic Distributors, LLC. and MML Investors Services are subsidiaries of Massachusetts Mutual Life Insurance Company, 1295 State Street, Springfield, MA 01111-0001.


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