MassMutual’s Disaster Relief and Servicing Guidelines

MassMutual’s disaster relief and servicing guidelines help ensure that policyowners and clients in impacted areas have service and product options available to them when natural disasters occur. These may include extended grace periods, lost policy assistance, address change support, and various policy and plan provisions. For more information, click here or call our Customer Service Center at (800) 272-2216 with questions about insurance policies and annuities, or call (800) 743-5274 with questions about retirement plans.

MassMutual’s disaster relief and servicing guidelines help ensure that policyowners and clients in impacted areas have service and product options available to them when natural disasters occur. These may include extended grace periods, lost policy assistance, address change support, and various policy and plan provisions. For more information, click here or call our Customer Service Center at (800) 272-2216 with questions about insurance policies and annuities, or call (800) 743-5274 with questions about retirement plans.

Grace Period Extensions

In response to the damage caused by natural disasters, including severe storms, flooding, tornadoes, and landslides, the premium paying grace period* has been extended for the counties listed below.

Missouri: ANDREW, ATCHISON, BOONE, BUCHANAN, CALLAWAY, CARROLL, CHARITON, COLE, GREENE, HOLT, JACKSON, JASPER, JEFFERSON, LAFAYETTE, LEWIS, LINCOLN, LIVINGSTON, MCDONALD, MILLER, NEWTON, OSAGE, PIKE, PLATTE, PULASKI, SAINT CHARLES, SALINE
Disaster: Severe Storms, Tornadoes and Flooding
Premium due dates: 7/9/19-8/9/19
Normal Grace period: 8/9/19-9/9/19
New Grace Period: 8/9/19-10/10/19

Texas: CAMERON, HIDALGO, WILLACY
Disaster: Severe Storms and Flooding
Premium Due Dates: 7/17/2019 - 8/17/2019
Normal Grace Period: 8/17/2019 - 9/17/2019
New Grace Period 8/17/2019 - 10/18/2019

Iowa:  FREMONT, HARRISON, LOUISA, MILLS, MONONA, POTTAWATTAMIE, SCOTT, SHELBY, WOODBURY​
Disaster: Iowa Severe Storms and Flooding
Premium due date: 6/19/2019 - 7/20/2019
Normal Grace Period: 7/20/2019 - 8/20/2019
New Grace Period: 7/20/2019 - 9/20/2019

Ohio: AUGLAIZE, DARKE, GREENE, HOCKING, MAHONING, MERCER, MIAMI, MONTGOMERY, MUSKINGUM, PERRY. PICKWAY
Disaster: Ohio Severe Weather
Premium due date: 6/18/2019 - 7/19/2019
Normal Grace Period: 7/19/2019 - 8/19/2019
New Grace Period: 7/19/2019 - 9/19/2019

South Dakota: BENNETT, BON HOMME, CHARLES MIN, DEWEY, HUTCHINSON, JACKSON, MELLETTE,  MINNEHAHA, OGALA LAKOTA, TODD, TURNER, YANKTON, ZIEBACH
Disaster: South Dakota Severe Storm and Flooding
Premium due date: 6/7/2019 - 7/8/2019
Normal Grace Period: 7/8/2019 - 8/8/2019
New Grace Period: 7/8/2019 - 9/8/2019

Oklahoma: ALFAFA, CANADIAN, CHEROKEE, CRAIG, CREEK, DELAWARE, GARFIELD, KAY, KINGFISHER, LE FLORE, LOGAN, MAYES, MUSKOGEE, NOBLE, NOWATA, OKMULGEE, OSAGE, OTTAWA, PAWNEE, PAYNE, POTTAWATOMIE, RODGERS, SEQUOYAH, TULSA, WAGONER, WASHINGTON, WOODS
Disaster: Oklahoma Tornadoes and Flooding
Premium due date: 6/1/2019 - 7/2/2019
Normal Grace Period: 7/2/2019 - 8/2/2019
New Grace Period: 7/2/2019 - 9/2/2019

Arkansas: ARKANSAS, CHICOT, CONWAY, CRAWFORD, DESHA, FAULKNER, FRANKLIN, JEFFERSON, JOHNSON, LINCOLN, LOGAN, PERRY, POPE, PULASKI, SEBASTIAN, YELL
Disaster: Tornadoes and Severe Thunder Storms
Premium Due Date: 5/21/2019 - 6/21/2019
Normal Grace Period: 6/21/2019 - 7/22/2019
New Grace period: 6/21/2019 - 8/21/2019

Oklahoma: ALFALFA, BLAINE, CADDO, CANADIAN, CLEVELAND, COMANCHE, CRAIG, CREEK, CUSTER, DELAWARE, DEWEY, GARFIELD, GRADY, GRANT, GREER, KAY, KIOWA, LINCOLN, LOGAN, MAJOR, MAYES, MCCLAIN, NOBLE, NOWATA, OKFUSKEE, OKLAHOMA, OKMULGEE, OSAGE, OTTAWA, PAYNE, ROGERS, TULSA, WAGONER, WASHINGTON, WASHITA, WOODS
Disaster: Tornadoes and Severe Thunder Storms
Premium Due Date: 5/24/2019 - 6/24/2019
Normal Grace Period: 6/24/2019 - 7/25/2019
New Grace period: 6/24/2019 - 8/25/2019

Missouri: BARTON, CLAY, COLE, JASPER, MILLER
Disaster: Tornadoes and Severe Weather
Premium due dates: 5/29/2019 - 6/29/2019
Normal Grace Periods; 6/29/2019 - 7/30/2019
New Grace Period; 6/29/2019 - 8/30/2019

Oklahoma: MUSKOGEE, TULSA, WAGONER
Disaster: Tornado and Flooding
Premium due date: 6/1/2019 - 7/2/2019
Normal Grace Period: 7/2/2019 - 8/2/2019
New Grace Period 7/2/2019 - 9/2/2019

Ohio: GREENE, MERCER, MONTGOMERY
Disaster: Severe Weather and Tornadoes
Premium Due Dates: 5/28/2019 - 6/28/2019
Normal Grace Period: 6/28/2019 - 7/29/2019
New Grace Period: 6/28/2019 - 8/29/2019

Iowa: FREEMONT, HARRISON, LOUISA, MILLS, MONONA, POTTAWATTAMIE, SCOTT SHELBY, WOODBURY
Disaster: Severe Storms and Flooding
Premium Due Dates: 3/23/2019 - 4/23/2019
Normal Grace Period: 4/23/2019 - 5/24/2019
New Grace Period: 4/23/2019 - 6/24/2019

Missouri: ANDREW, ATCHISON, BOONE, BUCHANAN, CALLAWAY, CAPE GIRARDEAU, CARROLL, CHARITON, CLAY, COLE, COOPER, FRANKLIN, GASCONADE, HOLT, HOWARD, JACKSON, JEFFERSON, LAFAYETTE, LINCOLN, MARION, MISSISSIPPI, MONITEAU, MONTGOMERY, NEW MADRID, OSAGE, PEMISCOT, PERRY, PIKE, PLATTE, RAWLS, RAY, SAINT CHARLES, SAINT LOUIS, SAINT LOUIS CITY, SAINTE GENEVIEVE, SALINE, SCOTT, WARREN
Disaster: Floods
Premium Due Dates: 3/19/2019 - 4/19/2019
Normal Grace Period: 4/19/2019 - 5/20/2019
New Grace Period: 4/19/2019 - 6/20/2019

Ohio: ADAMS, ATHENS, BROWN, GALLIA, GUERNSEY, HOCKING, JACKSON, JEFFERSON, LAWRENCE, MEIGS, MONROE, MORGAN, MUSKINGUM, NOBLE, PERRY, PIKE, ROSS, SCIOTO, VINTON, WASHINGTON
Disaster: Sever Storms and Heavy Rains
Premium Due Dates: 3/15/2019 - 4/15/2019
Normal Grace Period: 4/15/2019 - 5/16/2019
New Grace Period: 4/15/2019 - 6/16/2019

Nebraska: ADAMS, ANTELOPE, ARTHUR, BANNER, BLAINE, BOONE, BOX BUTTE, BOYD, BROWN, BUFFALO, BURT, BUTLER, CASS, CEDAR, CHASE, CHERRY, CHEYENNE, CLAY, COLFAX, CUMING, CUSTER, DAKOTA, DAWES, DAWSON, DEUEL, DIXON, DODGE, DOUGLAS, DUNDY, FILLMORE, FRANKLIN, FRONTIER, FURNAS, GAGE, GARDEN, GARFIELD, GOSPER, GRANT, GREELEY, HALL, HAMILTON, HARLAN, HAYES, HITCHCOCK, HOLT, HOOKER, HOWARD, JEFFERSON, JOHNSON, KEARNEY, KEITH, KEYA PAHA, KIMBALL, KNOX, LANCASTER, LINCOLN, LOGAN, LOUP, MADISON, MCPHERSON, MERRICK, MORRILL, NANCE, NEMAHA, NUCKOLLS, OMAHA INDIAN RESERVATION, OTOE, PAWNEE, PERKINS, PHELPS, PIERCE, PLATTE, POLK, RED WILLOW, RICHARDSON, ROCK, SALINE, SARPY, SAUNDERS, SCOTTS BLUFF, SEWARD, SHERIDAN, SHERMAN, SIOUX, STANTON, THAYER, THOMAS, THURSTON, VALLEY, WASHINGTON, WAYNE, WEBSTER, WHEELER, YORK
Disaster: Winter Storms and Flooding
Premium Due Dates: 3/15/2019 - 4/15/2019
Normal Grace Period: 4/15/2019 - 5/16/2019
New Grace Period: 4/15/2019 - 6/16/2019

Alabama: LEE
Disaster: Severe Storms
Premium Due Dates: 3/5/2019 - 4/5/2019
Normal Grace Period: 4/5/2019 - 5/6/2019
New Grace Period: 4/5/2019 - 6/6/2019

Georgia: GRADY, HARRIS, TALBOT
Disaster: Severe Storms
Premium Due Date: 3/4/2019 - 4/4/2019
Normal Grace Period: 4/4/2019 - 5/5/2019
Grace Period: 4/4/2019 - 6/5/2019

Alaska: ANCHORAGE, KENAI, PENNISULA, MATANUSKA, SUSITNA
Disaster: Earthquake
Premium Due Dates: 1/31/2019 - 3/3/2019
Normal Grace Period: 3/3/2019 - 4/3/2019
New Grace Period: 3/3/2019 - 5/4/2019

Illinois: CHRISTIAN
Disaster: Significant Storms
Premium Due Dates: 11/23/2018 - 12/24/2018
Normal Grace Period: 12/24/2018 - 1/24/2019
New Grace Period: 12/24/2018 - 2/24/2019

California: BUTTE, LOS ANGELES, VENTURA
Disaster: Wildfires
Premium Due Date: 11/12/2018 - 12/13/2018
Normal Grace Period: 12/13/2018 - 1/13/2019
New Grace Period: 12/13/2018 - 2/13/2019

Northern Mariana Islands: ROTA, SAIPAN, TINIAN
Disaster: Super Typhoon Yutu
Premium Due Dates: 10/26/2018 - 11/26/2018
Normal Grace Period: 11/26/2018 - 12/27/2018
New Grace Period: 11/26/2018 - 1/27/2019

Wisconsin: CRAWFORD, DANE, JUNEAU, LA CROSSE, MARQUETTE, MONROE, RICHLAND, SAUK, VERNON
Nature of Disaster: Severe Storms, Tornadoes, Straight-line Winds, Flooding, And Landslides
Premium Due Date: 10/18/2018 - 11/18/2018
Normal Grace Period: 11/18/2018 - 12/19/2018
New Grace Period: 11/18/2018 - 1/19/2019

Georgia: APPLING, ATKINSON, BACON, BAKER, BALDWIN, BEN HILL, BERRIEN, BIBB, BLECKLEY, BRANTLEY, BROOKS, BRYAN, BULLOCH, BURKE, BUTTS, CALHOUN, CAMDEN, CANDLER, CHARLTON, CHATHAM, CHATTAHOOCHEE, CLARKE, CLAY, CLINCH, COFFEE, COLQUITT, COLUMBIAM COOK, CRAWFORD, CRISP, DECATUR, DODGE, DOOLY, COUGHERTY, EARLY, ECHOLS, EFFINGHAM, ELBERT, EMANUEL, EVANS, GLASCOCK, GLYNN, GRADY, GREENE, HANCOCK, HOUSTON, IRWIN, JASPER, JEFF DAVIS, JEFFERSON, JENKINS, JOHNSON, JONES, LAMAR, LANIER, LAURENS, LEE, LIBERTY, LINCOLN, LONG, LOWNDES, MACON, MARIOU, MCDUFFIE, MCINTOSH, MILLER, MITCHELL, MONROE, MONTGOMERY, MORGAN, MUSCOGEE, OCONEE, OGLTEHORPE, PEACH, PIERCE, PULASKI, PUTNAM, QUITMAN, RANDOLPH, RICHMOND, SCHLEY, SCREVEN, SEMINOLE, STEWART, SUMTER, TALBOT, TALIAFERRO, TATTNALL, TAYLOR, TELFAIR, TERRELL, THOMAS, TIFT, TOOMBS, TREUTLEN, TURNER, TWIGGS, UPSON, WARE, WARREN, WASHINGTON, WAYNE, WEBSTER, WHEELER, WILCOX, WILKES, WILKINSON, WORTH
Nature of Disaster: Hurricane Michael
Premium Due Dates: 10/10/2018 - 11/10/2018
Normal Grace Period: 11/10/2018 - 12/11/2018
New Grace Period: 11/10/2018 - 1/11/2019

Florida: BAY, CALHOUN, FRANKLING, GADSEN, GULF, HAMILTON, HOLMES, JACKSON, JEFFERSON, LEON, LIBERTY, MADISON, SUWANNEE, TAYLOR, WAKULLA, WASHINGTON
Nature of Disaster: Hurricane Michael
Premium Due Dates: 10/7/2018 – 11/7/2018
Normal Grace Period 11/7/2018- 12/8/2018
New Grace Period: 11/7/2018-1/8/2019

Northern Mariana Islands: ROTA, SAIPAN, TINIAN
Nature of Disaster: Typhoon Mangkhut
Premium Due Dates: 9/29/2018 - 10/30/2018
Normal Grace Period 10/30/2018 - 11/30/2018
New Grace Period 10/30/2018 - 12/31/2018

North Carolina: ANSON, BEAUFORT, BLADEN, BRUNSWICK, CARTERET, CHATHAM, COLOMBUS, CRAVEN, CUMBERLAND, DUPLIN, DURHAM, GUILFORD, GREENE, HARNETT, HOKE, HYDE, JONES, JOHNSTON, LEE, LENOIR, MOORE, NEW HANOVER, ONSLOW, ORANGE, PAMILCO, PENDER, PITT, RICHMOND, ROBESON, SAMPSON, SCOTLAND, UNION, WAYNE, WILSON
Nature of Disaster: Hurricane Florence
Premium Due Dates 9/14/2018 - 10/15/2018
Normal Grace Period 10/15/2018 - 11/15/2018
New Grace Period 10/15/2018 - 1/13/2019

South Carolina: BAMBERG, BARNWELL, BEAUFORT, BERKELEY, CALHOUN, CHARLESTON, CHEROKEE, CHESTER, CHESTERFIELD, CLARENDON, COLLETON, DARLINGTON, DILLON, DORCHESTER, EDGEFIELD, FARIFIELD, FLORENCE, GEORGETOWN, GREENVILLE, GREENWOOD, HAMPTON, HORRY, JASPER, KERSHAWM, LANCASTER, LAURENS, LEE, LEXINGTON, MARION, MARLBORO, MCCORMICK, NEWBERRY, OCONEE, ORANGEBURG, PICKENS, RICHLAND, SALUDA, sPARTANBURG, SUMTER, UNION, WILLIAMSBURG, YORK
Nature of Disaster: Hurricane Florence
Premium Due Dates: 9/14/2018-10/15/2018
Normal Grace Period: 10/15/2018-11/15/2018
New Grace Period: 10/15/2018-12/16/2018

California: LAKE, SHASTA
Nature of Disaster: Wildfires and High Winds
Premium Due Dates: 8/4/2018-9/4/2018
Normal Grace Period: 9/4/2018-10/5/2018
New Grace Period: 9/4/2018-11/5/2018

Texas: CAMERON, HIDALGO
Nature of Disaster: Severe Storms and Flooding
Premium Due Dates: 7/6/2018-8/6/2018
Normal Grace Period: 8/6/2018-9/6/2018
New Grace Period: 8/6/2018-10/7/2018

Maryland: HOWARD, BALTIMORE CITY, BALTIMORE
Nature of Disaster: Severe Storms and Flooding
Premium Due Dates: 5/29/2018-6/29/2018
Normal Grace Period: 6/29/2018-7/30/2018
New Grace Period: 6/29/2018-8/30/2018

Maryland: FREDERICK, WASHINGTON
Nature of Disaster: Rain Disaster
Premium Due Dates: 5/23/2018 - 6/23/2018
Normal Grace Period: 6/23/2018 - 7/24/2018
New Grace Period: 6/23/2018 - 8/24/2018

Indiana: CARROLL, CLARK, ELKHART, FLOYD, HARRISON, JEFFERSON, LAKE, MARSHALL, ST JOSEPH
Nature of Disaster: Severe Storms and Flooding
Premium Due Dates: 5/4/2018 - 6/4/2018
Normal Grace Period: 6/4/2018 - 7/5/2018
New Grace Period: 6/4/2018 - 8/5/2018

North Carolina: GUILFORD, ROCKINGHAM
Nature of Disaster: Severe Storms and Tornadoes
Premium Due Dates: 5/8/2018 - 6/8/2018
Normal Grace Period: 6/8/2018 - 7/9/2018
New Grace Period: 6/8/2018 - 8/9/2018

Alabama: CALHOUN, CULLMAN, ETOWAH
Nature of Disaster: Severe Storms and Tornadoes
Premium Due Dates: 4/26/2018 - 5/27/2018
Normal Grace Period: 5/27/2018 - 6/27/2018
New Grace Period: 5/27/2018 - 7/28/2018

American Samoa: AMERICAN SAMOA
Nature of Disaster: Tropical Storm Gita
Premium Due Dates: 3/2/2018 - 4/2/2018
Normal Grace Period: 4/2/2018 - 5/3/2018
New Grace Period: 4/2/2018 - 6/3/2018

Ohio: ADAMS, ATHENS, BELMONT, BROWN, CLERMONT, COLUMBIANA, GALLIA, HAMILTON, HOCKING, JACKSON, JEFFERSON, LAWRENCE, MEIGS, MONROE, MUSKINGUM, SCIOTO, WASHINGTON
Nature of Disaster: Severe Storms & Heavy Rains
Premium Due Dates: 3/7/2018 - 4/7/2018
Normal Grace Period: 4/7/2018 - 5/8/2018
New Grace Period: 4/7/2018 - 6/8/2018

Indiana: BENTON, CARROLL, CLARK, CRAWFORD, DEARBORN, ELKHART, FLOYD, FULTON, HARRISON, JACKSON, JASPER, JEFFERSON, KOSCIUSKO, LA PORTE, LAKE, MARSHALL, NEWTON, NOBLE, OHIO, PERRY, PORTER, POSEY, PULASKI, SPENCER, ST JOSEPH, STARKE, SWITZERLAND, WABASH, WARREN, WARRICK, WHITE
Nature of Disaster: Severe Storms and Flooding
Premium Due Dates: 2/14/2018 - 3/17/2018
Normal Grace Period: 3/17/2018 - 4/17/2018
New Grace Period: 3/17/2018 - 5/18/2018

California: LOS ANGELES, SAN DIEGO, SANTA BARBARA, VENTURA
Nature of Disaster: California Wildfires, Flooding, Mudflows, Debris Flows
Premium Due Dates: 1/2/2018 - 2/2/2018
Normal Grace Period: 2/2/2018 - 3/5/2018
New Grace Period: 2/2/2018 - 4/5/2018

California: BUTTE, LAKE, MENDOCINO, NAPA, NEVADA, ORANGE, SONOMA and YUBA
Nature of Disaster: California Wildfires
Premium Due Dates: 10/10/2017 - 11/10/2017
Normal Grace Period: 11/10/2017 - 12/11/2017
New Grace Period: 11/10/2017 - 1/11/2018  

U.S. Virgin Islands: SAINT CROIX, SAINT JOHN and SAINT THOMAS
Nature of Disaster: Hurricane Maria
Premium Due Dates: 9/20/2017 - 10/21/2017
Normal Grace Period: 10/21/2017 - 11/21/2017
New Grace Period: 10/21/2017 - 12/22/2017 

Puerto Rico: ADJUNTAS, AGUADA, AGUADILLA, AGUAS BUENAS, AIBONITO, ANASCO, ARECIBO, ARROYO, BARCELONETA, BARRANQUITAS, BAYAMON, CABO ROJO, CAGUAS, CAMUY, CANOVANAS, CAROLINA, CATANO, CAYEY, CEIBA, CIALES, CIDRA, COAMO, COMERIO, COROZAL, CULEBRA, DORADO, FAJARDO, FLORIDA, GUANICA, GUAYAMA, GUAYANILLA, GUAYNABO, GURABO, HATILLO, HORMIGUEROS, HUMACAO, ISABELA, JAYUYA, JUANA DIAZ, JUNCOS, LAJAS, LARES, LAS MARIAS, LAS PIEDRAS, LOIZA, LUQUILLO, MANATI, MARICAO, MAUNABO, MAYAGUEZ, MOCA, MOROVIS, NAGUABO, NARANJITO, OROCOVIS, PATILLAS, PENUELAS, PONCE, QUEBRADILLAS, RINCON, RIO GRANDE, SABANA GRANDE, SALINAS, SAN GERMAN, SAN JUAN, SAN LORENZO, SAN SEBASTIAN, SANTA ISABEL, TOA ALTA, TOA BAJA, TRUJILLO ALTO, UTUADO, VEGA ALTA, VEGA BAJA, VIEQUES, VILLALBA, YABUCOA and YAUCO
Nature of Disaster: Hurricane Maria
Premium Due Dates: 9/20/2017 - 10/21/2017
Normal Grace Period: 10/21/2017 - 11/21/2017
New Grace Period: 10/21/2017 - 12/22/2017

Georgia: APPLING, ATKINSON, BACON, BAKER, BALDWIN, BANKS, BARROW, BARTOW, BEN HILL, BERRIEN, BIBB, BLECKLEY, BRANTLEY, BROOKS, BRYAN, BULLOCH, BURKE, BUTTS, CALHOUN, CAMDEN, CANDLER, CARROLL, CATOOSA, CHARLTON, CHATHAM, CHATTAHOOCHEE, CHATTOOGA, CHEROKEE, CLARKE, CLAY, CLAYTON, CLINCH, COBB, COFFEE, COLQUITT, COLUMBIA, COOK, COWETA, CRAWFORD, CRISP, DADE, DAWSON, DECATUR, DEKALB, Dekalb County, DODGE, DOOLY, DOUGHERTY, DOUGLAS, EARLY, ECHOLS, EFFINGHAM, ELBERT, EMANUEL, EVANS, FANNIN, FAYETTE, FLOYD, FORSYTH, FRANKLIN, FULTON, Fulton County, GILMER, GLASCOCK, GLYNN, GORDON, GRADY, GREENE, GWINNETT, HABERSHAM, Habersham County, HALL, HANCOCK, HARALSON, HARRIS, HART, HEARD, HENRY, HOUSTON, IRWIN, JACKSON, JASPER, JEFF, DAVIS, JEFFERSON, JENKINS, JOHNSON, JONES, LAMAR, LANIER and LAURENS
Nature of Disaster: Hurricane Irma
Premium Due Dates: 9/15/2017 - 10/16/2017
Normal Grace Period: 10/16/2017 - 11/16/2017
New Grace Period: 10/16/2017 - 12/17/2017

U.S. Virgin Islands: SAINT JOHN and SAINT THOMAS
Nature of Disaster: Hurricane Irma
Premium Due Dates: 9/7/2017 - 10/8/2017
Normal Grace Period: 10/8/2017 - 11/8/2017
New Grace Period: 10/8/2017 - 12/9/2017

Florida: ALACHUA, BAKER, BAY, BRADFORD, BREVARD, BROWARD, CALHOUN, CHARLOTTE, CITRUS, CLAY, COLLIER, COLUMBIA, DE SOTO, DIXIE, DUVAL, ESCAMBIA, FLAGLER, FRANKLIN, GADSEN, GILCHRIST, GLADES, GULF, HAMILTON, HARDEE, HENDRY, HERNANDO, HIGHLANDS, HILLSBOROUGH, HOLMES, INDIAN RIVER, JACKSON, JEFFERSON, LAFAYETTE, LAKE, LEE, LEVY, LIBERTY, MADISON, MANATEE, MARION, MARTIN, MIAMI-DADE, MONROE, NASSAU, OKALOOSA, OKEECHOBEE, ORANGE, OSCEOLA, PALM BEACH, PASCO, PINELLAS, POLK, PUTNAM, SAINT JOHNS, SAINT LUCIE, SANTA ROSA, SARASOTA, SEMINOLE, SUMTER, SUWANNEE, TAYLOR, UNION, VOLUSIA, WAKULLA, WALTON and WASHINGTON
Nature of Disaster: Hurricane Irma
Premium Due Dates: 9/10/2017 - 10/11/17
Normal Grace Period: 10/11/2017 - 11/11/2017
New Grace Period: 10/11/2017 - 12/12/2017

Puerto Rico: CANOVANAS, CULEBRA, LOIZA and VIEQUES
Nature of Disaster: Hurricane Irma
Premium Due Dates: 9/10/2017 - 10/11/17
Normal Grace Period: 10/11/2017 - 11/11/2017
New Grace Period: 10/11/2017 - 12/12/2017

State: Texas
Date posted: 8/25/2017
Nature of Disaster: Hurricane
Counties impacted: ARANSAS, ATASCOSA, AUSTIN, BASTROP, BEE, BEXAR, BRAZORIA, BRAZOS, BURLESON, CALDWELL, CALHOUN, CAMERON, CHAMBERS, COLORADO, COMAL, DE WITT, FAYETTE, FORT BEND, GALVESTON, GOLIAD, GONZALES, GRIMES, GUADALUPE, HARDIN, HARRIS, JACKSON, JASPER, JEFFERSON, JIM WELLS, KARNES, KERR, KLEBERG, LAVACA, LEE, LEON, LIBERTY, LIVE OAK, MADISON, MATAGORDA, MONTGOMERY, NEWTON, NUECES, ORANGE, POLK, REFUGIO, SABINE, SAN JACINTO, SAN PATRICIO, TYLER, VICTORIA, WALKER, WALLER, WASHINGTON, WHARTON, WILLACY and WILSON
Premium Due Dates: 8/25/2017 - 9/25/2017
Normal Grace Period: 9/25/2017 - 10/26/2017
Extended Grace Period: 9/25/2017 - 11/26/2017

West Virginia: HARRISON, MARION, MARSHALL and WETZEL
Nature of Disaster: Severe Storms, Flooding, Landslides, Mudslides 
Premium Due Dates: 8/18/2017 - 9/18/2017
Normal Grace Period: 9/18/2017 - 10/19/2017
New Grace Period: 9/18/2017 - 11/19/2017

Michigan: BAY, GLADWIN, ISABELLA and MIDLAND
Nature of Disaster: Severe Storms and Flooding 
Premium Due Dates: 8/2/2017 - 9/2/2017
Normal Grace Period: 9/2/2017 - 10/3/2017
New Grace Period: 9/2/2017 - 11/3/2017

Illinois: COOK, KANE, LAKE and MCHENRY
Nature of Disaster: Significant Flooding 
Premium Due Dates: 7/12/2017 - 8/12/2017
Normal Grace Period: 8/12/2017 - 9/12/2017
New Grace Period: 8/12/2017 - 10/13/2017

Missouri: BOLLINGER, BUTLER, CARTER, DOUGLAS, DUNKLIN, FRANKLIN, GASCONADE, HOWELL, JASPER, JEFFERSON, MADISON, MARIES, MCDONALD, NEWTON, OREGON, OSAGE, OZARK, PEMISCOT, PHELPS, PULASKI, REYNOLDS, RIPLEY, SAINT LOUIS, SHANNON, STONE, TANEY and TEXAS
Nature of Disaster: Severe Storms, Tornadoes, Straight-line Winds, and Flooding 
Premium Due Dates: 6/2/2017 - 7/3/2017
Normal Grace Period: 7/3/2017 - 8/3/2017
New Grace Period: 7/3/2017 - 9/3/2017

Arkansas: BAXTER, BENTON, BOONE, CARROLL, CLAY, CLEBURNE, CONWAY, CRAIGHEAD, CROSS, DREW, FAULKNER, FULTON, GREENE, INDEPENDENCE, IZARD, JACKSON, LAWRENCE, MADISON, MARION, MISSISSIPPI, MONROE, MONTGOMERY, NEWTON, OUACHITA, PERRY, PRAIRIE, PULASKI, RANDOLPH, SALINE, SEARCY, SHARP, STONE, WASHINGTON, WHITE, WOODRUFF and YELL
Premium Due Dates: 5/8/2017 - 6/8/2017
Normal Grace Period: 6/8/2017 - 7/9/2017
New Grace Period: 6/8/2017 - 8/9/2017

Missouri: AUDRAIN, BARRY, BARTON, BATES, BENTON, BOLLINGER, BOONE, BUTLER, CALLAWAY, CAMDEN, CAPE GIRARDEAU, CARTER, CEDAR, CHRISTIAN, COLE, COOPER, CRAWFORD, DADE, DALLAS, DENT, DOUGLAS, DUNKLIN, FRANKLIN, GASCONADE, GREENE, HENRY, HICKORY, HOWARD, HOWELL, IRON, JASPER, JEFFERSON, JOHNSON, LACLEDE, LAWRENCE, LINCOLN, MADISON, MARIES, MCDONALD, MILLER, MISSISSIPPI, MONITEAU, MONTGOMERY, MORGAN, NEW MADRID, NEWTON, OREGON, OSAGE, OZARK, PEMISCOT, PERRY, PETTIS, PHELPS, PIKE, POLK, PULASKI, RALLS, REYNOLDS, RIPLEY, SAINT CHARLES, SAINT FRANCOIS, SAINT LOUIS, SAINTE GENEVIEVE, SALINE, SCOTT, SHANNON, St. Clair County, STODDARD, STONE, TANEY, TEXAS, VERNON, WARREN, WASHINGTON, WAYNE, WEBSTER and WRIGHT
Nature of Disaster: Servere Storms and Flooding 
Premium Due Dates: 5/4/2017 - 6/4/2017
Normal Grace Period: 6/4/2017 - 7/5/2017
New Grace Period: 6/4/2017 - 8/5/2017

Louisiana: LIVINGSTON and ORLEANS
Nature of Disaster: Severe Storms, Tornadoes, and Straight-line Winds 
Premium Due Dates: 2/11/2017 - 3/14/2017
Normal Grace Period: 3/14/2017 - 4/14/2017
New Grace Period: 3/14/2017 - 5/15/2017

Georgia: BERRIEN, COOK, CRISP, DOUGHERTY, THOMAS, TURNER, WILCOX and WORTH
Nature of Disaster: Severe Storms, Tornadoes, and Straight-line Winds 
Premium Due Dates: 1/26/2017 - 2/26/2017
Normal Grace Period: 2/26/2017 - 3/29/2017
New Grace Period: 2/26/2017 - 4/29/2017

Mississippi: FORREST, LAMAR, LAUDERDALE and PERRY
Nature of Disaster: Severe Storms, Tornadoes, Straight-line Winds, and Flooding 
Premium Due Dates: 1/25/2017 - 2/25/2017
Normal Grace Period: 2/25/2017 - 3/28/2017
New Grace Period: 2/25/2017 - 4/28/2017

Tennessee: SEVIER
Nature of Disaster: Wildfires 
Premium Due Dates: 12/15/2016 - 1/15/2017
Normal Grace Period: 1/15/2017 - 2/15/2017
New Grace Period: 1/15/2017 - 3/18/2017

Virginia: CHESAPEAKE CITY, HAMPTON CITY, NEWPORT NEWS CITY, NORFOLK CITY, PORTSMOUTH CITY, SUFFOLK CITY and VIRGINIA BEACH CITY
Nature of Disaster: Hurricane Matthew 
Premium Due Dates: 11/2/2016 - 12/3/2016
Normal Grace Period: 12/3/2016 - 1/3/2017
New Grace Period: 12/3/2016 - 2/3/2017

Minnesota: BLUE EARTH, FREEBORN, HENNEPIN, LE SUEUR, RICE, STEELE and WASECA
Nature of Disaster: Servere Storms and Flooding 
Premium Due Dates: 11/2/2016 - 12/3/2016
Normal Grace Period: 12/3/2016 - 1/3/2017
New Grace Period: 12/3/2016 - 2/3/2017

North Carolina: ANSON, BEAUFORT, BERTIE, BLADEN, BRUNSWICK, CAMDEN, CARTERET, CHATHAM, CHOWAN, COLUMBUS, CRAVEN, CUMBERLAND, CURRITUCK, DARE, DUPLIN, EDGECOMBE, GATES, GREENE, HALIFAX, HARNETT, HERTFORD, HOKE, HYDE, JOHNSTON, JONES, LEE, LENOIR, MARTIN, MOORE, NASH, NEW HANOVER, NORTHAMPTON, ONSLOW, PAMLICO, PASQUOTANK, PENDER, PERQUIMANS, PITT, RICHMOND, ROBESON, SAMPSON, SCOTLAND, TYRRELL, WAKE, WASHINGTON, WAYNE and WILSON
Nature of Disaster: Hurricane Matthew 
Premium Due Dates: 10/10/2016 - 11/10/2016
Normal Grace Period: 11/10/2016 - 12/11/2016
New Grace Period: 11/10/2016 - 1/11/2017

Georgia: BRYAN, BULLOCH, CHATHAM, EFFINGHAM, GLYNN, MCINTOSH and WAYNE
Nature of Disaster: Hurricane Matthew 
Premium Due Dates: 10/8/2016 - 11/8/2016
Normal Grace Period: 11/8/2016 - 12/9/2016
New Grace Period: 11/8/2016 - 1/9/2017

Florida: FLAGLER, PUTNAM, SAINT JOHNS and VOLUSIA
Nature of Disaster: Hurricane Matthew 
Premium Due Dates: 10/8/2016 - 11/8/2016
Normal Grace Period: 11/8/2016 - 12/9/2016
New Grace Period: 11/8/2016 - 1/9/2017

South Carolina: ALLENDALE, BAMBERG, BARNWELL, BEAUFORT, BERKELEY, CALHOUN, CHARLESTON, CHESTERFIELD, CLARENDON, COLLETON, DARLINGTON, DILLON, DORCHESTER, FLORENCE, GEORGETOWN, HAMPTON, HORRY, JASPER, LEE, MARION, MARLBORO, ORANGEBURG, SUMTER and WILLIAMSBURG
Nature of Disaster: Emergency Order 2016-EO-001 
Premium Due Dates: 10/4/2016 - 11/4/2016
Normal Grace Period: 11/4/2016 - 12/5/2016
New Grace Period: 11/4/2016 - 1/5/2017

Florida: CITRUS, DIXIE, HERNANDO, HILLSBOROUGH, LEON, LEVY, MANATEE, PASCO, PINELLAS, TAYLOR and WAKULLA
Nature of Disaster: Hurricane Hermine
Premium Due Dates: 9/28/2016 - 10/29/2016
Normal Grace Period: 10/29/2016 - 11/29/2016
New Grace Period: 10/29/2016 - 12/30/2016

West Virginia: BARBOUR, BOONE, BRAXTON, CABELL, CALHOUN, CLAY, DODDRIDGE, FAYETTE, GILMER, GREENBRIER, Greenbrier County, HARRISON, Harrison County, JACKSON, KANAWHA, LEWIS, LINCOLN, LOGAN, MARION, MASON, MCDOWELL, McDowell County, MERCER, MINGO, MONONGALIA, MONROE, NICHOLAS, PENDLETON, PLEASANTS, POCAHONTAS, PRESTON, PUTNAM, RALEIGH, ROANE, SUMMERS, Summers County, TAYLOR, TUCKER, TYLER, UPSHUR, WAYNE, WEBSTER, WETZEL, WIRT, WOOD and WYOMING
Nature of Disaster: Severe Storms, Flooding, Landslides, and Mudslides 
Premium Due Dates: 6/23/2016 - 7/24/2016
Normal Grace Period: 7/24/2016 - 8/24/2016
New Grace Period: 7/24/2016 - 9/24/2016

Texas: AUSTIN, COLORADO, FAYETTE, FORT BEND, GRIMES, HARRIS, LIBERTY, MONTGOMERY, PARKER, SAN JACINTO, WALLER and WHARTON
Premium Due Dates: 4/25/2016 - 5/26/2016
Normal Grace Period: 5/26/2016 - 6/26/2016
New Grace Period: 5/26/2016 - 7/27/2016

Mississippi: BOLIVAR, CLARKE, COAHOMA, FORREST, GEORGE, GREENE, JONES, MARION, PANOLA, PEARL RIVER, PERRY, QUITMAN, SUNFLOWER, TALLAHATCHIE, TUNICA, WASHINGTON and WAYNE
Premium Due Dates: 3/25/2016 - 4/25/2016
Normal Grace Period: 4/25/2016 - 5/26/2016
New Grace Period: 4/25/2016 - 6/26/2016

Texas: ERATH, GREGG, HARRISON, HENDERSON, HOOD, JASPER, LIMESTONE, MARION, NEWTON, ORANGE, PARKER, SHELBY and TYLER
Premium Due Dates: 3/19/2016 - 4/19/2016
Normal Grace Period: 4/19/2016 - 5/20/2016
New Grace Period: 4/19/2016 - 6/20/2016

Louisiana: ALLEN, ASCENSION, AVOYELLES, BEAUREGARD, BIENVILLE, BOSSIER, CADDO, CALCASIEU, CALDWELL, CATAHOULA, CLAIBORNE, DE SOTO, EAST CARROLL, FRANKLIN, GRANT, JACKSON, LA SALLE, LINCOLN, LIVINGSTON, MADISON, MOREHOUSE, NATCHITOCHES, OUACHITA PARISH, RAPIDES, RED RIVER, RICHLAND, SABINE, SAINT HELENA, SAINT TAMMANY, TANGIPAHOA, UNION, VERNON, WASHINGTON, WEBSTER, WEST CARROLL and WINN
Premium Due Dates: 3/13/2016 - 4/13/2016
Normal Grace Period: 4/13/2016 - 5/14/2016
New Grace Period: 4/13/2016 - 6/14/2016

Arkansas: BENTON, CARROLL, CRAWFORD, FAULKNER, JACKSON, JEFFERSON, LEE, LITTLE RIVER, PERRY, SEBASTIAN and SEVIER
Premium Due Dates: 2/5/2016 - 3/7/2016
Normal Grace Period: 3/7/2016 - 4/7/2016
New Grace Period: 3/7/2016 - 5/8/2016

* The normal premium paying grace period is 31 days for our life insurance, long-term care insurance, disability income insurance, and annuity contracts for which premium payments are required. As part of our Natural Disaster Program, this 31-day grace period has been extended by an additional 31 days yielding a total grace period of 62 days.