MassMutual’s Disaster Relief and Servicing Guidelines

    MassMutual’s Disaster Relief and Servicing Guidelines

    MassMutual’s disaster relief and servicing guidelines help ensure that policyowners and clients in impacted areas have service and product options available to them when natural disasters occur. These may include extended grace periods, lost policy assistance, address change support, and various policy and plan provisions. For more information, click here or call our Customer Service Center at (800) 272-2216 with questions about insurance policies and annuities, or call (800) 743-5274 with questions about retirement plans.




    Grace Period Extensions
    In response to the damage caused by natural disasters, including severe storms, flooding, tornadoes, and landslides, the premium paying grace period* has been extended for the counties listed below.

    Illinois: CHRISTIAN
    Disaster: Significant Storms
    Premium Due Dates: 11/23/2018 - 12/24/2018
    Normal Grace Period: 12/24/2018 - 1/24/2019
    New Grace Period: 12/24/2018 - 2/24/2019

    California: BUTTE, LOS ANGELES, VENTURA
    Disaster: Wildfires
    Premium Due Date: 11/12/2018 - 12/13/2018
    Normal Grace Period: 12/13/2018 - 1/13/2019
    New Grace Period: 12/13/2018 - 2/13/2019

    Northern Mariana Islands: ROTA, SAIPAN, TINIAN
    Disaster: Super Typhoon Yutu
    Premium Due Dates: 10/26/2018 - 11/26/2018
    Normal Grace Period: 11/26/2018 - 12/27/2018
    New Grace Period: 11/26/2018 - 1/27/2019

    Wisconsin: CRAWFORD, DANE, JUNEAU, LA CROSSE, MARQUETTE, MONROE, RICHLAND, SAUK, VERNON
    Nature of Disaster: Severe Storms, Tornadoes, Straight-line Winds, Flooding, And Landslides
    Premium Due Date: 10/18/2018 - 11/18/2018
    Normal Grace Period: 11/18/2018 - 12/19/2018
    New Grace Period: 11/18/2018 - 1/19/2019

    Georgia: APPLING, ATKINSON, BACON, BAKER, BALDWIN, BEN HILL, BERRIEN, BIBB, BLECKLEY, BRANTLEY, BROOKS, BRYAN, BULLOCH, BURKE, BUTTS, CALHOUN, CAMDEN, CANDLER, CHARLTON, CHATHAM, CHATTAHOOCHEE, CLARKE, CLAY, CLINCH, COFFEE, COLQUITT, COLUMBIAM COOK, CRAWFORD, CRISP, DECATUR, DODGE, DOOLY, COUGHERTY, EARLY, ECHOLS, EFFINGHAM, ELBERT, EMANUEL, EVANS, GLASCOCK, GLYNN, GRADY, GREENE, HANCOCK, HOUSTON, IRWIN, JASPER, JEFF DAVIS, JEFFERSON, JENKINS, JOHNSON, JONES, LAMAR, LANIER, LAURENS, LEE, LIBERTY, LINCOLN, LONG, LOWNDES, MACON, MARIOU, MCDUFFIE, MCINTOSH, MILLER, MITCHELL, MONROE, MONTGOMERY, MORGAN, MUSCOGEE, OCONEE, OGLTEHORPE, PEACH, PIERCE, PULASKI, PUTNAM, QUITMAN, RANDOLPH, RICHMOND, SCHLEY, SCREVEN, SEMINOLE, STEWART, SUMTER, TALBOT, TALIAFERRO, TATTNALL, TAYLOR, TELFAIR, TERRELL, THOMAS, TIFT, TOOMBS, TREUTLEN, TURNER, TWIGGS, UPSON, WARE, WARREN, WASHINGTON, WAYNE, WEBSTER, WHEELER, WILCOX, WILKES, WILKINSON, WORTH
    Nature of Disaster: Hurricane Michael
    Premium Due Dates: 10/10/2018 - 11/10/2018
    Normal Grace Period: 11/10/2018 - 12/11/2018
    New Grace Period: 11/10/2018 - 1/11/2019

    Florida: BAY, CALHOUN, FRANKLING, GADSEN, GULF, HAMILTON, HOLMES, JACKSON, JEFFERSON, LEON, LIBERTY, MADISON, SUWANNEE, TAYLOR, WAKULLA, WASHINGTON
    Nature of Disaster: Hurricane Michael
    Premium Due Dates: 10/7/2018 – 11/7/2018
    Normal Grace Period 11/7/2018- 12/8/2018
    New Grace Period: 11/7/2018-1/8/2019

    Northern Mariana Islands: ROTA. SAIPAN, TINIAN
    Nature of Disaster: Typhoon Mangkhut
    Premium Due Dates: 9/29/2018 - 10/30/2018
    Normal Grace Period 10/30/2018 - 11/30/2018
    New Grace Period 10/30/2018 - 12/31/2018

    North Carolina: ANSON, BEAUFORT, BLADEN, BRUNSWICK, CARTERET, CHATHAM, COLOMBUS, CRAVEN, CUMBERLAND, DUPLIN, DURHAM, GUILFORD, GREENE, HARNETT, HOKE, HYDE, JONES, JOHNSTON, LEE, LENOIR, MOORE, NEW HANOVER, ONSLOW, ORANGE, PAMILCO, PENDER, PITT, RICHMOND, ROBESON, SAMPSON, SCOTLAND, UNION, WAYNE, WILSON
    Nature of Disaster: Hurricane Florence
    Premium Due Dates 9/14/2018 - 10/15/2018
    Normal Grace Period 10/15/2018 - 11/15/2018
    New Grace Period 10/15/2018 - 1/13/2019

    South Carolina: BAMBERG, BARNWELL, BEAUFORT, BERKELEY, CALHOUN, CHARLESTON, CHEROKEE, CHESTER, CHESTERFIELD, CLARENDON, COLLETON, DARLINGTON, DILLON, DORCHESTER, EDGEFIELD, FARIFIELD, FLORENCE, GEORGETOWN, GREENVILLE, GREENWOOD, HAMPTON, HORRY, JASPER, KERSHAWM, LANCASTER, LAURENS, LEE, LEXINGTON, MARION, MARLBORO, MCCORMICK, NEWBERRY, OCONEE, ORANGEBURG, PICKENS, RICHLAND, SALUDA, sPARTANBURG, SUMTER, UNION, WILLIAMSBURG, YORK
    Nature of Disaster: Hurricane Florence
    Premium Due Dates: 9/14/2018-10/15/2018
    Normal Grace Period: 10/15/2018-11/15/2018
    New Grace Period: 10/15/2018-12/16/2018

    California: LAKE, SHASTA
    Nature of Disaster: Wildfires and High Winds
    Premium Due Dates: 8/4/2018-9/4/2018
    Normal Grace Period: 9/4/2018-10/5/2018
    New Grace Period: 9/4/2018-11/5/2018

    Texas: CAMERON, HIDALGO
    Nature of Disaster: Severe Storms and Flooding
    Premium Due Dates: 7/6/2018-8/6/2018
    Normal Grace Period: 8/6/2018-9/6/2018
    New Grace Period: 8/6/2018-10/7/2018

    Maryland: HOWARD, BALTIMORE CITY, BALTIMORE
    Nature of Disaster: Severe Storms and Flooding
    Premium Due Dates: 5/29/2018-6/29/2018
    Normal Grace Period: 6/29/2018-7/30/2018
    New Grace Period: 6/29/2018-8/30/2018

    Maryland: FREDERICK, WASHINGTON
    Nature of Disaster: Rain Disaster
    Premium Due Dates: 5/23/2018 - 6/23/2018
    Normal Grace Period: 6/23/2018 - 7/24/2018
    New Grace Period: 6/23/2018 - 8/24/2018

    Indiana: CARROLL, CLARK, ELKHART, FLOYD, HARRISON, JEFFERSON, LAKE, MARSHALL, ST JOSEPH
    Nature of Disaster: Severe Storms and Flooding
    Premium Due Dates: 5/4/2018 - 6/4/2018
    Normal Grace Period: 6/4/2018 - 7/5/2018
    New Grace Period: 6/4/2018 - 8/5/2018

    North Carolina: GUILFORD, ROCKINGHAM
    Nature of Disaster: Severe Storms and Tornadoes
    Premium Due Dates: 5/8/2018 - 6/8/2018
    Normal Grace Period: 6/8/2018 - 7/9/2018
    New Grace Period: 6/8/2018 - 8/9/2018

    Alabama: CALHOUN, CULLMAN, ETOWAH
    Nature of Disaster: Severe Storms and Tornadoes
    Premium Due Dates: 4/26/2018 - 5/27/2018
    Normal Grace Period: 5/27/2018 - 6/27/2018
    New Grace Period: 5/27/2018 - 7/28/2018

    American Samoa: AMERICAN SAMOA
    Nature of Disaster: Tropical Storm Gita
    Premium Due Dates: 3/2/2018 - 4/2/2018
    Normal Grace Period: 4/2/2018 - 5/3/2018
    New Grace Period: 4/2/2018 - 6/3/2018

    Ohio: ADAMS, ATHENS, BELMONT, BROWN, CLERMONT, COLUMBIANA, GALLIA, HAMILTON, HOCKING, JACKSON, JEFFERSON, LAWRENCE, MEIGS, MONROE, MUSKINGUM, SCIOTO, WASHINGTON
    Nature of Disaster: Severe Storms & Heavy Rains
    Premium Due Dates: 3/7/2018 - 4/7/2018
    Normal Grace Period: 4/7/2018 - 5/8/2018
    New Grace Period: 4/7/2018 - 6/8/2018

    Indiana: BENTON, CARROLL, CLARK, CRAWFORD, DEARBORN, ELKHART, FLOYD, FULTON, HARRISON, JACKSON, JASPER, JEFFERSON, KOSCIUSKO, LA PORTE, LAKE, MARSHALL, NEWTON, NOBLE, OHIO, PERRY, PORTER, POSEY, PULASKI, SPENCER, ST JOSEPH, STARKE, SWITZERLAND, WABASH, WARREN, WARRICK, WHITE
    Nature of Disaster: Severe Storms and Flooding
    Premium Due Dates: 2/14/2018 - 3/17/2018
    Normal Grace Period: 3/17/2018 - 4/17/2018
    New Grace Period: 3/17/2018 - 5/18/2018

    California: LOS ANGELES, SAN DIEGO, SANTA BARBARA, VENTURA
    Nature of Disaster: California Wildfires, Flooding, Mudflows, Debris Flows
    Premium Due Dates: 1/2/2018 - 2/2/2018
    Normal Grace Period: 2/2/2018 - 3/5/2018
    New Grace Period: 2/2/2018 - 4/5/2018

    California: BUTTE, LAKE, MENDOCINO, NAPA, NEVADA, ORANGE, SONOMA and YUBA
    Nature of Disaster: California Wildfires
    Premium Due Dates: 10/10/2017 - 11/10/2017
    Normal Grace Period: 11/10/2017 - 12/11/2017
    New Grace Period: 11/10/2017 - 1/11/2018  

    U.S. Virgin Islands: SAINT CROIX, SAINT JOHN and SAINT THOMAS
    Nature of Disaster: Hurricane Maria
    Premium Due Dates: 9/20/2017 - 10/21/2017
    Normal Grace Period: 10/21/2017 - 11/21/2017
    New Grace Period: 10/21/2017 - 12/22/2017 

    Puerto Rico: ADJUNTAS, AGUADA, AGUADILLA, AGUAS BUENAS, AIBONITO, ANASCO, ARECIBO, ARROYO, BARCELONETA, BARRANQUITAS, BAYAMON, CABO ROJO, CAGUAS, CAMUY, CANOVANAS, CAROLINA, CATANO, CAYEY, CEIBA, CIALES, CIDRA, COAMO, COMERIO, COROZAL, CULEBRA, DORADO, FAJARDO, FLORIDA, GUANICA, GUAYAMA, GUAYANILLA, GUAYNABO, GURABO, HATILLO, HORMIGUEROS, HUMACAO, ISABELA, JAYUYA, JUANA DIAZ, JUNCOS, LAJAS, LARES, LAS MARIAS, LAS PIEDRAS, LOIZA, LUQUILLO, MANATI, MARICAO, MAUNABO, MAYAGUEZ, MOCA, MOROVIS, NAGUABO, NARANJITO, OROCOVIS, PATILLAS, PENUELAS, PONCE, QUEBRADILLAS, RINCON, RIO GRANDE, SABANA GRANDE, SALINAS, SAN GERMAN, SAN JUAN, SAN LORENZO, SAN SEBASTIAN, SANTA ISABEL, TOA ALTA, TOA BAJA, TRUJILLO ALTO, UTUADO, VEGA ALTA, VEGA BAJA, VIEQUES, VILLALBA, YABUCOA and YAUCO
    Nature of Disaster: Hurricane Maria
    Premium Due Dates: 9/20/2017 - 10/21/2017
    Normal Grace Period: 10/21/2017 - 11/21/2017
    New Grace Period: 10/21/2017 - 12/22/2017

    Georgia: APPLING, ATKINSON, BACON, BAKER, BALDWIN, BANKS, BARROW, BARTOW, BEN HILL, BERRIEN, BIBB, BLECKLEY, BRANTLEY, BROOKS, BRYAN, BULLOCH, BURKE, BUTTS, CALHOUN, CAMDEN, CANDLER, CARROLL, CATOOSA, CHARLTON, CHATHAM, CHATTAHOOCHEE, CHATTOOGA, CHEROKEE, CLARKE, CLAY, CLAYTON, CLINCH, COBB, COFFEE, COLQUITT, COLUMBIA, COOK, COWETA, CRAWFORD, CRISP, DADE, DAWSON, DECATUR, DEKALB, Dekalb County, DODGE, DOOLY, DOUGHERTY, DOUGLAS, EARLY, ECHOLS, EFFINGHAM, ELBERT, EMANUEL, EVANS, FANNIN, FAYETTE, FLOYD, FORSYTH, FRANKLIN, FULTON, Fulton County, GILMER, GLASCOCK, GLYNN, GORDON, GRADY, GREENE, GWINNETT, HABERSHAM, Habersham County, HALL, HANCOCK, HARALSON, HARRIS, HART, HEARD, HENRY, HOUSTON, IRWIN, JACKSON, JASPER, JEFF, DAVIS, JEFFERSON, JENKINS, JOHNSON, JONES, LAMAR, LANIER and LAURENS
    Nature of Disaster: Hurricane Irma
    Premium Due Dates: 9/15/2017 - 10/16/2017
    Normal Grace Period: 10/16/2017 - 11/16/2017
    New Grace Period: 10/16/2017 - 12/17/2017

    U.S. Virgin Islands: SAINT JOHN and SAINT THOMAS
    Nature of Disaster: Hurricane Irma
    Premium Due Dates: 9/7/2017 - 10/8/2017
    Normal Grace Period: 10/8/2017 - 11/8/2017
    New Grace Period: 10/8/2017 - 12/9/2017

    Florida: ALACHUA, BAKER, BAY, BRADFORD, BREVARD, BROWARD, CALHOUN, CHARLOTTE, CITRUS, CLAY, COLLIER, COLUMBIA, DE SOTO, DIXIE, DUVAL, ESCAMBIA, FLAGLER, FRANKLIN, GADSEN, GILCHRIST, GLADES, GULF, HAMILTON, HARDEE, HENDRY, HERNANDO, HIGHLANDS, HILLSBOROUGH, HOLMES, INDIAN RIVER, JACKSON, JEFFERSON, LAFAYETTE, LAKE, LEE, LEVY, LIBERTY, MADISON, MANATEE, MARION, MARTIN, MIAMI-DADE, MONROE, NASSAU, OKALOOSA, OKEECHOBEE, ORANGE, OSCEOLA, PALM BEACH, PASCO, PINELLAS, POLK, PUTNAM, SAINT JOHNS, SAINT LUCIE, SANTA ROSA, SARASOTA, SEMINOLE, SUMTER, SUWANNEE, TAYLOR, UNION, VOLUSIA, WAKULLA, WALTON and WASHINGTON
    Nature of Disaster: Hurricane Irma
    Premium Due Dates: 9/10/2017 - 10/11/17
    Normal Grace Period: 10/11/2017 - 11/11/2017
    New Grace Period: 10/11/2017 - 12/12/2017

    Puerto Rico: CANOVANAS, CULEBRA, LOIZA and VIEQUES
    Nature of Disaster: Hurricane Irma
    Premium Due Dates: 9/10/2017 - 10/11/17
    Normal Grace Period: 10/11/2017 - 11/11/2017
    New Grace Period: 10/11/2017 - 12/12/2017

    State: Texas
    Date posted: 8/25/2017
    Nature of Disaster: Hurricane
    Counties impacted: ARANSAS, ATASCOSA, AUSTIN, BASTROP, BEE, BEXAR, BRAZORIA, BRAZOS, BURLESON, CALDWELL, CALHOUN, CAMERON, CHAMBERS, COLORADO, COMAL, DE WITT, FAYETTE, FORT BEND, GALVESTON, GOLIAD, GONZALES, GRIMES, GUADALUPE, HARDIN, HARRIS, JACKSON, JASPER, JEFFERSON, JIM WELLS, KARNES, KERR, KLEBERG, LAVACA, LEE, LEON, LIBERTY, LIVE OAK, MADISON, MATAGORDA, MONTGOMERY, NEWTON, NUECES, ORANGE, POLK, REFUGIO, SABINE, SAN JACINTO, SAN PATRICIO, TYLER, VICTORIA, WALKER, WALLER, WASHINGTON, WHARTON, WILLACY and WILSON
    Premium Due Dates: 8/25/2017 - 9/25/2017
    Normal Grace Period: 9/25/2017 - 10/26/2017
    Extended Grace Period: 9/25/2017 - 11/26/2017

    West Virginia: HARRISON, MARION, MARSHALL and WETZEL
    Nature of Disaster: Severe Storms, Flooding, Landslides, Mudslides 
    Premium Due Dates: 8/18/2017 - 9/18/2017
    Normal Grace Period: 9/18/2017 - 10/19/2017
    New Grace Period: 9/18/2017 - 11/19/2017

    Michigan: BAY, GLADWIN, ISABELLA and MIDLAND
    Nature of Disaster: Severe Storms and Flooding 
    Premium Due Dates: 8/2/2017 - 9/2/2017
    Normal Grace Period: 9/2/2017 - 10/3/2017
    New Grace Period: 9/2/2017 - 11/3/2017

    Illinois: COOK, KANE, LAKE and MCHENRY
    Nature of Disaster: Significant Flooding 
    Premium Due Dates: 7/12/2017 - 8/12/2017
    Normal Grace Period: 8/12/2017 - 9/12/2017
    New Grace Period: 8/12/2017 - 10/13/2017

    Missouri: BOLLINGER, BUTLER, CARTER, DOUGLAS, DUNKLIN, FRANKLIN, GASCONADE, HOWELL, JASPER, JEFFERSON, MADISON, MARIES, MCDONALD, NEWTON, OREGON, OSAGE, OZARK, PEMISCOT, PHELPS, PULASKI, REYNOLDS, RIPLEY, SAINT LOUIS, SHANNON, STONE, TANEY and TEXAS
    Nature of Disaster: Severe Storms, Tornadoes, Straight-line Winds, and Flooding 
    Premium Due Dates: 6/2/2017 - 7/3/2017
    Normal Grace Period: 7/3/2017 - 8/3/2017
    New Grace Period: 7/3/2017 - 9/3/2017

    Arkansas: BAXTER, BENTON, BOONE, CARROLL, CLAY, CLEBURNE, CONWAY, CRAIGHEAD, CROSS, DREW, FAULKNER, FULTON, GREENE, INDEPENDENCE, IZARD, JACKSON, LAWRENCE, MADISON, MARION, MISSISSIPPI, MONROE, MONTGOMERY, NEWTON, OUACHITA, PERRY, PRAIRIE, PULASKI, RANDOLPH, SALINE, SEARCY, SHARP, STONE, WASHINGTON, WHITE, WOODRUFF and YELL
    Premium Due Dates: 5/8/2017 - 6/8/2017
    Normal Grace Period: 6/8/2017 - 7/9/2017
    New Grace Period: 6/8/2017 - 8/9/2017

    Missouri: AUDRAIN, BARRY, BARTON, BATES, BENTON, BOLLINGER, BOONE, BUTLER, CALLAWAY, CAMDEN, CAPE GIRARDEAU, CARTER, CEDAR, CHRISTIAN, COLE, COOPER, CRAWFORD, DADE, DALLAS, DENT, DOUGLAS, DUNKLIN, FRANKLIN, GASCONADE, GREENE, HENRY, HICKORY, HOWARD, HOWELL, IRON, JASPER, JEFFERSON, JOHNSON, LACLEDE, LAWRENCE, LINCOLN, MADISON, MARIES, MCDONALD, MILLER, MISSISSIPPI, MONITEAU, MONTGOMERY, MORGAN, NEW MADRID, NEWTON, OREGON, OSAGE, OZARK, PEMISCOT, PERRY, PETTIS, PHELPS, PIKE, POLK, PULASKI, RALLS, REYNOLDS, RIPLEY, SAINT CHARLES, SAINT FRANCOIS, SAINT LOUIS, SAINTE GENEVIEVE, SALINE, SCOTT, SHANNON, St. Clair County, STODDARD, STONE, TANEY, TEXAS, VERNON, WARREN, WASHINGTON, WAYNE, WEBSTER and WRIGHT
    Nature of Disaster: Servere Storms and Flooding 
    Premium Due Dates: 5/4/2017 - 6/4/2017
    Normal Grace Period: 6/4/2017 - 7/5/2017
    New Grace Period: 6/4/2017 - 8/5/2017

    Louisiana: LIVINGSTON and ORLEANS
    Nature of Disaster: Severe Storms, Tornadoes, and Straight-line Winds 
    Premium Due Dates: 2/11/2017 - 3/14/2017
    Normal Grace Period: 3/14/2017 - 4/14/2017
    New Grace Period: 3/14/2017 - 5/15/2017

    Georgia: BERRIEN, COOK, CRISP, DOUGHERTY, THOMAS, TURNER, WILCOX and WORTH
    Nature of Disaster: Severe Storms, Tornadoes, and Straight-line Winds 
    Premium Due Dates: 1/26/2017 - 2/26/2017
    Normal Grace Period: 2/26/2017 - 3/29/2017
    New Grace Period: 2/26/2017 - 4/29/2017

    Mississippi: FORREST, LAMAR, LAUDERDALE and PERRY
    Nature of Disaster: Severe Storms, Tornadoes, Straight-line Winds, and Flooding 
    Premium Due Dates: 1/25/2017 - 2/25/2017
    Normal Grace Period: 2/25/2017 - 3/28/2017
    New Grace Period: 2/25/2017 - 4/28/2017

    Tennessee: SEVIER
    Nature of Disaster: Wildfires 
    Premium Due Dates: 12/15/2016 - 1/15/2017
    Normal Grace Period: 1/15/2017 - 2/15/2017
    New Grace Period: 1/15/2017 - 3/18/2017

    Virginia: CHESAPEAKE CITY, HAMPTON CITY, NEWPORT NEWS CITY, NORFOLK CITY, PORTSMOUTH CITY, SUFFOLK CITY and VIRGINIA BEACH CITY
    Nature of Disaster: Hurricane Matthew 
    Premium Due Dates: 11/2/2016 - 12/3/2016
    Normal Grace Period: 12/3/2016 - 1/3/2017
    New Grace Period: 12/3/2016 - 2/3/2017

    Minnesota: BLUE EARTH, FREEBORN, HENNEPIN, LE SUEUR, RICE, STEELE and WASECA
    Nature of Disaster: Servere Storms and Flooding 
    Premium Due Dates: 11/2/2016 - 12/3/2016
    Normal Grace Period: 12/3/2016 - 1/3/2017
    New Grace Period: 12/3/2016 - 2/3/2017

    North Carolina: ANSON, BEAUFORT, BERTIE, BLADEN, BRUNSWICK, CAMDEN, CARTERET, CHATHAM, CHOWAN, COLUMBUS, CRAVEN, CUMBERLAND, CURRITUCK, DARE, DUPLIN, EDGECOMBE, GATES, GREENE, HALIFAX, HARNETT, HERTFORD, HOKE, HYDE, JOHNSTON, JONES, LEE, LENOIR, MARTIN, MOORE, NASH, NEW HANOVER, NORTHAMPTON, ONSLOW, PAMLICO, PASQUOTANK, PENDER, PERQUIMANS, PITT, RICHMOND, ROBESON, SAMPSON, SCOTLAND, TYRRELL, WAKE, WASHINGTON, WAYNE and WILSON
    Nature of Disaster: Hurricane Matthew 
    Premium Due Dates: 10/10/2016 - 11/10/2016
    Normal Grace Period: 11/10/2016 - 12/11/2016
    New Grace Period: 11/10/2016 - 1/11/2017

    Georgia: BRYAN, BULLOCH, CHATHAM, EFFINGHAM, GLYNN, MCINTOSH and WAYNE
    Nature of Disaster: Hurricane Matthew 
    Premium Due Dates: 10/8/2016 - 11/8/2016
    Normal Grace Period: 11/8/2016 - 12/9/2016
    New Grace Period: 11/8/2016 - 1/9/2017

    Florida: FLAGLER, PUTNAM, SAINT JOHNS and VOLUSIA
    Nature of Disaster: Hurricane Matthew 
    Premium Due Dates: 10/8/2016 - 11/8/2016
    Normal Grace Period: 11/8/2016 - 12/9/2016
    New Grace Period: 11/8/2016 - 1/9/2017

    South Carolina: ALLENDALE, BAMBERG, BARNWELL, BEAUFORT, BERKELEY, CALHOUN, CHARLESTON, CHESTERFIELD, CLARENDON, COLLETON, DARLINGTON, DILLON, DORCHESTER, FLORENCE, GEORGETOWN, HAMPTON, HORRY, JASPER, LEE, MARION, MARLBORO, ORANGEBURG, SUMTER and WILLIAMSBURG
    Nature of Disaster: Emergency Order 2016-EO-001 
    Premium Due Dates: 10/4/2016 - 11/4/2016
    Normal Grace Period: 11/4/2016 - 12/5/2016
    New Grace Period: 11/4/2016 - 1/5/2017

    Florida: CITRUS, DIXIE, HERNANDO, HILLSBOROUGH, LEON, LEVY, MANATEE, PASCO, PINELLAS, TAYLOR and WAKULLA
    Nature of Disaster: Hurricane Hermine
    Premium Due Dates: 9/28/2016 - 10/29/2016
    Normal Grace Period: 10/29/2016 - 11/29/2016
    New Grace Period: 10/29/2016 - 12/30/2016

    West Virginia: BARBOUR, BOONE, BRAXTON, CABELL, CALHOUN, CLAY, DODDRIDGE, FAYETTE, GILMER, GREENBRIER, Greenbrier County, HARRISON, Harrison County, JACKSON, KANAWHA, LEWIS, LINCOLN, LOGAN, MARION, MASON, MCDOWELL, McDowell County, MERCER, MINGO, MONONGALIA, MONROE, NICHOLAS, PENDLETON, PLEASANTS, POCAHONTAS, PRESTON, PUTNAM, RALEIGH, ROANE, SUMMERS, Summers County, TAYLOR, TUCKER, TYLER, UPSHUR, WAYNE, WEBSTER, WETZEL, WIRT, WOOD and WYOMING
    Nature of Disaster: Severe Storms, Flooding, Landslides, and Mudslides 
    Premium Due Dates: 6/23/2016 - 7/24/2016
    Normal Grace Period: 7/24/2016 - 8/24/2016
    New Grace Period: 7/24/2016 - 9/24/2016

    Texas: AUSTIN, COLORADO, FAYETTE, FORT BEND, GRIMES, HARRIS, LIBERTY, MONTGOMERY, PARKER, SAN JACINTO, WALLER and WHARTON
    Premium Due Dates: 4/25/2016 - 5/26/2016
    Normal Grace Period: 5/26/2016 - 6/26/2016
    New Grace Period: 5/26/2016 - 7/27/2016

    Mississippi: BOLIVAR, CLARKE, COAHOMA, FORREST, GEORGE, GREENE, JONES, MARION, PANOLA, PEARL RIVER, PERRY, QUITMAN, SUNFLOWER, TALLAHATCHIE, TUNICA, WASHINGTON and WAYNE
    Premium Due Dates: 3/25/2016 - 4/25/2016
    Normal Grace Period: 4/25/2016 - 5/26/2016
    New Grace Period: 4/25/2016 - 6/26/2016

    Texas: ERATH, GREGG, HARRISON, HENDERSON, HOOD, JASPER, LIMESTONE, MARION, NEWTON, ORANGE, PARKER, SHELBY and TYLER
    Premium Due Dates: 3/19/2016 - 4/19/2016
    Normal Grace Period: 4/19/2016 - 5/20/2016
    New Grace Period: 4/19/2016 - 6/20/2016

    Louisiana: ALLEN, ASCENSION, AVOYELLES, BEAUREGARD, BIENVILLE, BOSSIER, CADDO, CALCASIEU, CALDWELL, CATAHOULA, CLAIBORNE, DE SOTO, EAST CARROLL, FRANKLIN, GRANT, JACKSON, LA SALLE, LINCOLN, LIVINGSTON, MADISON, MOREHOUSE, NATCHITOCHES, OUACHITA PARISH, RAPIDES, RED RIVER, RICHLAND, SABINE, SAINT HELENA, SAINT TAMMANY, TANGIPAHOA, UNION, VERNON, WASHINGTON, WEBSTER, WEST CARROLL and WINN
    Premium Due Dates: 3/13/2016 - 4/13/2016
    Normal Grace Period: 4/13/2016 - 5/14/2016
    New Grace Period: 4/13/2016 - 6/14/2016

    Arkansas: BENTON, CARROLL, CRAWFORD, FAULKNER, JACKSON, JEFFERSON, LEE, LITTLE RIVER, PERRY, SEBASTIAN and SEVIER
    Premium Due Dates: 2/5/2016 - 3/7/2016
    Normal Grace Period: 3/7/2016 - 4/7/2016
    New Grace Period: 3/7/2016 - 5/8/2016


    * The normal premium paying grace period is 31 days for our life insurance, long-term care insurance, disability income insurance, and annuity contracts for which premium payments are required. As part of our Natural Disaster Program, this 31-day grace period has been extended by an additional 31 days yielding a total grace period of 62 days.


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