Account FAQs

Get answers to frequently asked questions about registration, login, and self-service features available for your policy and accounts on MassMutual.com.

General

What are the benefits of creating an account on MassMutual.com?

An account on MassMutual.com saves time and makes updating policy details — on your preferred device — easy. After you've claimed your account, a personalized Dashboard provides a snapshot of your policies and accounts with MassMutual. You can view policy details, including people on your policy, beneficiaries, outstanding loans, payments due, value, investment selections, and more. You can also set up recurring payments, change your address, view 1099 forms, and find helpful financial resources.

Account Creation and Login

Account Servicing

Billing and Payments

Loans

Mobile Insurance App

Need to talk it through

One of our financial professionals can contact you to discuss taking care of loved ones, a family business, or a group of employees.

 

Other Contact Inquiries

How to work with MassMutual as a vendor

Media Contacts

Service of Process

 

Home Office
1295 State Street
Springfield, MA 01111-000

 

Access your MassMutual accounts and policies - anywhere, anytime.

Account access at your fingertips - view information about your MassMutual insurance, annuities, pension annuities and investment accounts - view bills, schedule payments, update your address, download 1099s and more.