Contact Us

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Customer service

If you have a question about your MassMutual policy or plan, please contact us. We're happy to help.
 MassMutual dashboard

 1-800-272-2216
Monday - Friday 8 a.m. - 8 p.m. ET

MassMutual Ascend

 MassMutual Ascend

 1-800-854-3649
Monday - Friday 8 a.m. - 5 p.m. ET

  Send us an email
 MassMutual dashboard

 1-800-272-2216
Monday - Friday 8 a.m. - 8 p.m. ET

 Send us an email

Brokerage products

(529 plans, Mutual Funds, Exchange-Traded Funds, Individual Retirement Accounts, Unit Investment Trusts)

  MassMutual dashboard

  1-800-542-6767
Monday - Friday 8 a.m. - 6 p.m. ET

Institutional investments

  fundinfo@massmutual.com

  1-866-329-6277
Monday - Friday 8 a.m. - 8 p.m. ET

All life insurance

(Other than corporate-owned, bank-owned, executive group, and guaranteed)

  MassMutual dashboard

  1-800-272-2216
Monday - Friday 8 a.m. - 8 p.m. ET

  Log in to your account to email us

Corporate owned, bank owned life insurance

  1-800-665-2654
Monday - Friday 8 a.m. - 5 p.m. ET

  Send us an email

Executive group life insurance

  1-800-548-0073
Monday - Friday 8 a.m. - 5 p.m. ET

  Send us an email

Guaranteed acceptance life insurance

  1-844-872-2200
Monday - Friday 9 a.m. - 6 p.m. ET

Simplified whole life

  1-844-872-2200
Monday - Friday 9 a.m. - 6 p.m. ET
  1-888-505-8952
Monday - Friday 8 a.m. - 8 p.m. ET

  Send us an email

Retirement plans

If you are an Empower Retirement customer, please visit Empower to access your retirement plan account.

Pension annuity plans

  MassMutual dashboard
Access your insurance, annuities, and investment accounts.

  1-800-775-4331
Monday - Friday 8 a.m. - 8 p.m. ET

Account FAQs

View FAQs

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We have over 6,500+ financial professionals who can help you with insurance, investing, retirement, planning and so much more. We're here to help prepare for just about anything the future has in store.
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