Insurance, Annuities, and Investments
Welcome to MassMutual Customer Service
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Personal Insurance, Annuity & Investments
Retirement Account
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- 1-888-357-0053
- Monday - Friday 8 a.m. - 8 p.m. ET
RetireSmart
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- 1-800-743-5274
-
Monday - Friday 8 a.m. - 8 p.m. ET (Immediate Assistance)
Monday - Friday 8 a.m. - 6 p.m. ET (Retired or Terminated)
Retirement Access
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- 1-888-357-0053
- Monday - Friday 8 a.m. - 8 p.m. ET
Pension Annuity Plans
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- 1-800-775-4331
- Monday - Friday 8 a.m. - 8 p.m. ET
Have a question about your policy or plan?
Annuities
Disability Income Insurance
Life Insurance
Long Term Care
Private Client Group
Retirement Management Account (RMA)
Retirement Plans
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- 1-800-272-2216
- Monday - Friday 8 a.m. - 8 p.m. ET
- Send us an email
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- 1-800-272-2216
- Monday - Friday 8 a.m. - 8 p.m. ET
- Send us an email
All life insurance (other than corporate-owned, bank-owned, executive group, and guaranteed)
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- 1-800-272-2216
- Monday - Friday 8 a.m. - 8 p.m. ET
- Send us an email
Corporate Owned, Bank Owned Life Insurance
- 1-800-548-0073
- Monday - Friday 8 a.m. - 5 p.m. ET
- Send us an email
Executive Group Life Insurance
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- 1-800-548-0073
- Monday - Friday 8 a.m. - 5 p.m. ET
- Send us an email
Guaranteed Acceptance Life Insurance
- 1-844-872-2200
- Monday - Friday 9 a.m. - 6 p.m. ET
Simplified Whole Life
- 1-844-872-2200
- Monday - Friday 9 a.m. - 6 p.m. ET
- 1-888-505-8952
- Monday - Friday 10 a.m. - 8 p.m. ET
- Send us an email
- Log In or Sign Up
- 1-844-975-7522
- Monday - Friday 8 a.m. - 5 p.m. ET
- Send us an email
401(k) and Pension Plans
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- 1-800-743-5274
- 8 a.m. - 8 p.m. ET
Pension Annuity Plans
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- 1-800-775-4331
- Monday - Friday 8 a.m. - 8 p.m. ET
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Other Contact Inquiries
- How to work with MassMutual as a vendor
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- Compliance & Ethics Reporting Hotline: 1-800-422-1381
Home Office
1295 State Street
Springfield, MA 01111-0001