Plan Administration and Focused Service
If you choose MassMutual as your 401(k) plan provider, you’ll receive a high level of service and support. To help ensure your plan runs smoothly and your administrative burden remains low, a dedicated service contact at MassMutual can help keep the pieces moving every day. Instead of being routed to a service center where you might talk to a different person each time, MassMutual provides you with a single point of contact. We also provide you with ongoing check-ups, reports and information to help you monitor the health of your plan throughout the year.
Employee Communication and Education
Our suite of innovative tools is designed to help your employees make educated decisions when it comes to saving for retirement. Through our RetireSmart participant communication program, we engage employees across a variety of channels tailored to their personal needs and preferences. This can include targeted campaign messaging via email, direct mail and our intuitive websites. With 80 dedicated onsite retirement education specialists nationwide, we can meet with your employees in a group setting or one-on-one meetings. Employees will also have access to a call center recognized by ContactCenterWorld as a top-performer in delivering outstanding customer service for 10 consecutive years (2008-2017).
Flexible Investment Platform
As one of the world’s leading investment organizations and one of the largest retirement plan providers, MassMutual focuses on providing investment options to help your plan participants retire on their own terms. Our investment platform emphasizes selectivity and flexibility and includes retirement investment options covering a full range of investment and style categories from a large variety of managers, including the award-winning MassMutual Funds and RetireSmart Funds target date series. Additionally, we provide a variety of enhanced capabilities including institutionally managed offerings, comprehensive stable value solutions, custom strategies, managed-allocation portfolios and managed accounts.
Seamless Plan Integration
Looking to consolidate your employees’ retirement plans with one provider? MassMutual offers a full range of products and services for defined benefit/pension, defined contribution and nonqualified deferred compensation plans of all sizes. Our flexible service models, product offerings and investment options allow us to provide unique, custom-tailored solutions to help meet your needs.