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HR Industry Leader Cindy Ryan Joins MassMutual as Head of Human Resources

February 6th, 2024

SPRINGFIELD, Mass. – MassMutual today announced the appointment of Cindy Ryan to Head of Human Resources. Ryan, who has more than two decades of HR leadership experience, will oversee and advance MassMutual’s people strategy, aligned with the company’s purpose, priorities, and aspirations.

In this role, Ryan assumes oversight of MassMutual’s HR organization, which includes talent acquisition and management, total rewards, HR operations, employee relations, learning and development, and diversity, equity and inclusion (DEI). Ryan will be responsible for continuing to evolve the company’s flexible, inclusive culture, supporting the holistic well-being and growth of MassMutual’s employees and attracting and retaining a talented, diverse workforce.

“Cindy’s passion, expertise, and demonstrated track record of successfully leading global people strategies will be invaluable as we continue to build the dynamic organization needed to succeed in today’s ever-changing world,” said Roger Crandall, chairman, president and CEO of MassMutual. “I look forward to her dedicated focus on developing and evolving our approach to build a highly engaged and effective workforce that will enable us to deliver on our ambitious strategy and fulfill our long-term commitments to our policyowners and customers.”

Ryan joins MassMutual after spending nearly 25 years in various leadership roles of growing responsibility at Cigna, where she most recently served as the company’s chief human resources officer (CHRO). In this role, she led Cigna’s worldwide enterprise talent strategy and pandemic response, built their award-winning DEI approach and enriched their engaged culture. Prior to her CHRO role, Ryan also served as senior vice president of HR for Cigna’s US business lines, where she was responsible for talent management strategies, employee engagement, and leadership effectiveness for the company’s health, life and disability services lines as well as serving as the company’s chief talent officer, overseeing recruiting, learning, leadership development and employee relations worldwide.

“I’m excited to join a company with such a rich history that provides incredibly flexible, holistic programs to support and develop its employees,” said Ryan. “I look forward to building on the strong foundation that is in place to help shape MassMutual’s future workforce strategy.”

Ryan holds a Bachelor of Science degree in Management from the State University of New York at Geneseo and Master of Industrial and Labor Relations degree from Cornell University.


About MassMutual (Massachusetts Mutual Life Insurance Company)
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyowners. Founded in 1851, the company has been continually guided by one consistent purpose: we help people secure their future and protect the ones they love. With a focus on delivering long-term value, MassMutual offers a wide range of protection, accumulation, wealth management and retirement products and services. For more information, visit