Underscores commitment to boost all customer experience initiatives, as MassMutual continues to strengthen data science, architecture and engineering capabilities
SPRINGFIELD, Mass., August 30, 2017 — Bolstering its data analytics capabilities to further its business objectives, as well as provide a better customer experience for its five million policyowners and customers, Massachusetts Mutual Life Insurance Company (MassMutual) has named Nabil Hachem, Head of Data Engineering. Hachem, who brings to MassMutual nearly four decades of data management, architecture and engineering experience, reports to Sears Merritt, MassMutual Vice President and Chief Data Scientist.
Among his primary responsibilities in the new role, Hachem – who oversees a team of 25 – is charged with developing and implementing a comprehensive data engineering strategy to enhance consumer-focused data science initiatives across all MassMutual business lines, including the designing, building and operations of data integration pipelines, as well as overseeing the communication and collaboration between software development and data scientists.
Additionally, he will provide strategic leadership and support to MassMutual’s data science, digital marketing, mobile and digital development teams – all of which are continuously working to improve how MassMutual interacts with consumers on their terms.
“Over the past four years, MassMutual has developed one of the industry’s leading data science capabilities and, as such, continues to generate and interpret massive amounts of data that will enable us to better reach new and existing consumers,” said Sears Merritt, MassMutual’s Vice President and Head of Data Science. “We’re looking to Nabil’s depth and breadth of data engineering expertise to help create and put in place an industry-leading enterprise data environment that will enable our entire data science team to build on that success.”
Hachem comes to MassMutual following a nine-year tenure at Novartis Institute for BioMedical Research, Inc.; the past four-plus years as Director and Global Head of Data Engineering. He has also held senior data engineering and architecture posts at Vertica Systems, Inc. (now an HP company); Infinity Pharmaceuticals; Fidelity Investments Corp.; Direct Hit Technologies/Ask Jeeves Inc., and Encore Computer Corp. Hachem began his career in 1979 in Lebanon as an engineer and project manager for a data telecommunications firm.
In addition to his career in the corporate sector, from 1988 to 2002, he was a professor in the computer science department at Worcester (Mass.) Polytechnic Institute – eight years of which as a tenured associate professor.
Hachem, who has co-authored dozens of papers on data and big data, received a degree in electrical engineering from the American University of Beirut and earned his Ph.D. in computer engineering from Syracuse University.
Editor’s Note: Data Engineering supports the MassMutual community at the enterprise level, providing the company with cutting-edge software and data management solutions. Its mission is to both advance and transform MassMutual’s businesses by empowering business units and data scientists with groundbreaking integrated data and information systems that enable and facilitate data analytics and machine learning.
MassMutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyowners. MassMutual offers a wide range of financial products and services, including life insurance, disability income insurance, long term care insurance, annuities, retirement plans and other employee benefits. For more information, visit www.massmutual.com.