How We Live Mutual

Living Mutual isn’t just something we do; it’s who we are.

In 1851, 31 neighbors in Springfield, Massachusetts, promised to protect one another. From this commitment, MassMutual was born.

We’ve kept the promise since that day, helping millions of people secure their financial futures and protect the ones they love.

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Our commitment to society

Standing up for others

Through our Law Department’s award winning Pro Bono Program, we provide legal assistance to charitable organizations and people with limited means. We also educate community members on legal and civic issues.

Our core partnership is with the Hampden Country Bar Association’s Legal Clinic (HCLC) through which we provide underserved and underrepresented communities with access to legal services in areas such as housing, family law and consumer debt. Additionally, the Pro Bono Committee sponsors volunteers to help veterans in discharge upgrade cases and immigrants seeking asylum. The Law Department also encourages its members to volunteer their time and talent by selecting Pro Bono opportunities that are most meaningful to them. In addition to providing direct legal services, the Pro Bono Program runs a free, one-week law school boot camp for Springfield, Massachusetts high school students with the goal of increasing diversity in the legal profession.

Our commitment to people

Treating people with respect is second nature to us at MassMutual. It’s how we treat our customers and how we treat each other. We believe one way to show respect is to help people take care of themselves financially, intellectually, physically and emotionally.

We also believe that healthy, happy teams will take better care of our customers, which is why we invest so much in employee wellbeing. Our wellness initiatives, which help employees and their families eat better, stay active and be mindful of their health, have been honored by the American Heart Association and the National Business Group on Health, among others. In 2017 we invested $1.6 million in our employee education assistance program. We have been recognized by the Korn Ferry Institute as a leading organization for our diversity and inclusion efforts, and have earned accolades from organizations that measure best practices for our support of LGBTQ, women, veterans, and individuals with a disability.

Our commitment to the environment

MassMutual is a big company, but we try to leave a small environmental footprint by focusing on conservation, efficiency and renewable energy.

One of our goals is to reduce the amount of energy and natural resources it takes to run our business. Our Springfield, Massachusetts, corporate headquarters has earned a Silver Leadership in Energy and Environmental Design for Existing Buildings (LEED-EB®) rating for energy use and air quality from the U.S. Green Building Council. The building uses low-flow water fixtures and high-efficiency heating, ventilation and air conditioning (HVAC) equipment, and the parking lot has a rain harvesting system to irrigate campus grounds.

We’re increasing our use of more naturally-occurring energy sources like solar. For example, 1,750 solar panels on the roof of our headquarters building produce 384,000 kilowatts of electricity annually and 50 percent of our hot water. MassMutual’s cafeteria has an onsite herb garden, uses locally-sourced produce and participates in a recycling program. Our green commuter programs provide carpooling and vanpooling to all our campuses.

The MassMutual Learning and Conference in Chicopee, Massachusetts, supports sustainability by driving down energy and water consumption without sacrificing guest quality and comfort.

Our commitment to ethics and integrity

Our policyowners and customers rely on us to help secure their futures and protect the ones they love. We take those responsibilities very seriously and conduct ourselves with the highest ethics and utmost integrity.

Our ethical culture permeates all parts of MassMutual. Everyone from our Board of Directors to our managers, employees and financial professionals reflects our values, follows our corporate governance policies and maintains trusting relationships with policyowners, customers and communities.

We continually educate and inform our employees on ethics issues through our code of conduct, compliance training and communication programs. Others have noticed. The Ethisphere® Institute recognized MassMutual as one of the World’s Most Ethical Companies for five consecutive years, from 2014 to 2018.

How We Live Mutual

Strengthening Communities

MassMutual Foundation

The Live Mutual Project

Annual Report

Giving of ourselves