Diversity
Our team consists of individuals from a variety of different backgrounds and professions including nurses, psychologists, teachers, attorneys and counselors. This diversity contributes to the strength and capability of the team to perform quickly and efficiently so you can get the service you need, when you need it.

Experience
We have been handling benefits for our customers since 1965. Our disability benefits staff has an average of seven years of experience with disability income insurance policies and our management team averages 16 years experience.

Personal Attention
We pride ourselves on the personal relationships we form with our policyholders. When applying for benefits, your policy is handled by one claims representative that serves as your individualized contact to answer your questions and concerns throughout the transitional period of disability.

Accessibility
Our personal representatives are available through mail, fax, e-mail and the toll-free Disability Income Insurance Service Center line. We are committed to answering your questions and concerns as quickly and comprehensively as possible.

Time Service
We are committed to providing quality service in the appropriate period of time.

Customer Service
We take our promise for excellent customer service seriously. Our ongoing policyholder surveys constantly rate our performance, and are a great source of information for ways to increase customer satisfaction.

Resources
We have a number of on-site resources from doctors to vocational counselors and certified public accountants to answer all questions thoroughly, professionally and quickly.

Return to Work Incentives
We provide a number of services to qualified claimants who are striving to rejoin the work force. These services are provided free-of-charge and include everything from rehabilitation assistance to resume building and job searching.