home  |  about  |  careers  |  contact  |  site map  | 
MassMutual
contact us
We're always happy to hear from our customers. Listed below is the information you need to reach us. Send us an e-mail or letter, or give us a call to schedule a visit. The choice is yours!
e-mail
If you need assistance finding new products to help meet your financial goals, contact a financial professional.

If you need assistance with existing products, please visit our Service Page. You'll find a range of online service and support options, including links to account access, forms, and FAQs.

If you need assistance with a general question or request, contact us.

telephone
Listed below are telephone numbers that are available between 8 a.m. and 8 p.m. (ET). Our service representatives look forward to assisting you.

Annuities 1 (800) 272-2216
Disability Income Insurance 1 (800) 272-2216
Fraud Reporting 1 (888) 697-8687
Income Management Group (8 a.m. to 5 p.m.) 1 (866) 306-6472
Executive Benefits (8 a.m. to 5 p.m.) 1 (800) 665-2654
Life Insurance 1 (800) 272-2216
Long Term Care Insurance 1 (800) 272-2216
MML Investors Services, Inc. 1 (800) 542-6767
Retirement Services Participants 1 (800) 743-5274
Retirement Services Products 1 (800) 228-2479
mail
Written correspondence may be sent to our Springfield, Massachusetts, headquarters at:
    MassMutual Financial Group
    1295 State Street
    Springfield, MA 01111-0001
directions
Get driving directions to our home office locations, and the MassMutual Learning and Conference Center in Chicopee, Massachusetts.
go
site feedback
Your feedback is important to us and will help with future improvements to our site. Please take a moment to complete our five question survey.
go
quick links
service
contact a financial professional
locate an office
directions
contact us
e-mail
telephone
mail
directions
fraud reporting
Learn how you can assist our Special Investigation Unit in combating insurance fraud.
more
security alert
If you received a check with MassMutual's name or logo that states you are the winner of a sweepstakes, please read this important message.
more
#031311-000 03/07
Copyright © 2008 Massachusetts Mutual Life Insurance Company. All rights reserved. privacy / legal notice