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Our News Center is intended to help you stay current with news about MassMutual and our products, services and philanthropic activities. Here, you also have access to a wide range of news and information, as well as key media contacts within our company.

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    MassMutual’s Disaster Relief and Servicing Guidelines

    MassMutual’s disaster relief and servicing guidelines help ensure that policyowners and clients in impacted areas have service and product options available to them when natural disasters occur. These may include extended grace periods, lost policy assistance, address change support, and various policy and plan provisions. For more information, click here or call our Customer Service Center at (800) 272-2216 with questions about insurance policies and annuities, or call (800) 743-5274 with questions about retirement plans.

    Grace Period Extensions
    In response to the damage caused by natural disasters, including severe storms, flooding, tornadoes, and landslides, the premium paying grace period* has been extended for the counties listed below.

    Michigan: MACOMB, OAKLAND and WAYNE

    Premium Due Dates: 9/25/2014 - 10/26/2014
    Normal Grace Period: 10/26/2014 - 11/26/2014
    New Grace Period: 10/26/2014 - 12/27/2014

    California: NAPA and SOLANO

    Premium Due Dates: 9/11/2014 - 10/12/2014
    Normal Grace Period: 10/12/2014 - 11/12/2014
    New Grace Period: 10/12/2014 - 12/13/2014

    *The normal premium paying grace period is 31 days for our life insurance, long-term care insurance, disability income insurance, and annuity contracts for which premium payments are required. As part of our Natural Disaster Program, this 31-day grace period has been extended by an additional 31 days yielding a total grace period of 62 days.

    Insurance products issued by Massachusetts Mutual Life Insurance Company (MassMutual), 1295 State Street, Springfield, MA 01111-0001 and its subsidiaries C.M. Life Insurance Company and MML Bay State Life Insurance Company, 100 Bright Meadow Boulevard, Enfield, CT 06082.

    Principal Underwriters: MML Strategic Distributors, LLC and MML Investors Services, LLC, Members FINRA ( and SiPC ( MML Strategic Distributors, LLC and MML Investors Services, LLC are subsidiaries of Massachusetts Mutual Life Insurance Company, 1295 State Street, Springfield, MA 01111-0001.


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    © 2014 Massachusetts Mutual Life Insurance Company, Springfield, MA 01111-0001. All rights reserved.